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The concierge service was impeccable. I received a text as soon I got to the room checking on us. We kept in touch during our entire stay. The concierge made dinner reservations for us and also checked spa availability, all via text while we were sight-seeing.
Everything was great! Everything was great! Everything was great!
Awesome staff - location and facility! Cant go wrong staying there.
This property was above and beyond awesome. In particular I would like to give a huge shout out to Debbie at the concierge's desk. She was very helpful and went out of her way to help our group. A+++++ to her and the property in general.
First class hotel and staff, everyone was extremely professional and courteous. The staff lent me a laptop charger, an HDMI cable, and an umbrella which was a lifesaver. The room was well decorated and comfortable, the only downside was that the room looked rather worn and the drawers and doors were ...
Everyone was very pleasant & accommodating. Beautiful location..
We loved our stay. Property was clean. Service was excellent. Room was modern, clean and spacious. A/C and heat worked very well. Shower pressure was great. The toiletries were nice and high end. And the location was an easy walk to the pier 1, ferry building, and public transportation options. We ...
layout, location and service were excellent. we loved the atrium, where you can sit, hang out and enjoy the hotel. loved the slippers in the room. we will be back for sure.
Location and hotel bar was great with friendly staff.
Staff was very friendly and helpful...place was very clean and nice...not a lot to do nearby but the hotel itself was very nice.
Location location location! Right in Union Square. I'm very picky about where we stay during any holiday. I do a lot of research to ensure that the place and area I'm staying is clean, safe, close to restaurants and places I want to visit. Chancellor is a family owned boutique style hotel. The beds ...
Great location. Room clean and comfortable. Staff are super friendly
great position very trendy good vibes polite staff. good gym clean room.
We liked the nautical theme and that big round mirror. :)
Very good clean new hotel. Restaurant staff were kind. Not too far from union square or Westfield mall.
The service was perfect, room lovely, great amenities, and drinks ay the top of the Mark was the highlight of the trip
Amazing view of the city but the room decor was dated for a 5 star hotel. But the great view made it worthwhile.
Very clean hotel. Beds are very comfortable. Check in was very smooth.