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Awesome experience. Most helpful staff, from the front desk, at check-in, to concierge services. Excellent service. They catered to our every needs, in details. I would definitely stay there again.
I stayed at one of two "rooms" we booked. My room was more like an office and had a sofa bed but was disclosed at check in. There were stains on the couch, the bed was all ripped open from the bottom and the water will get clogged in the sink. The view was nice and room spacious, yeah, but we booked ...
Hotel staff was great as well as hotel location. We stayed in a historical queen room and the room was small with a very small bathroom. Location could be a little noisy, but the cable car stopped in front of the hotel.
I felt very welcomed coming into the hotel from the moment we arrived at the hotel. When our plane arrived a few hours before the check-in time at 3:00 they kindly took our bags to the back until a room opened up. The employees from maintenance, front desk, and maids were all very good at their job ...
I have stayed at the Palace twice, and enjoyed both stays. It's great to see the the original grandeur of the property has been preserved. The Garden Court delivers the wow factor that you just don't see in modern hotels; and although incredibly fancy in feel, still manages to be comfortable. The ...
Stayed here for 5 nights. Great convenient location. Small-ish room but very nice. Staff were great and friendly.
Stayed here for my son's wedding. The staff was fabulous, everyone very helpful and friendly. They accommodated us with early check in so we could get ready for the wedding. The rooms were saw all had great views. We saw a few from several guests at the wedding. The bed was extremely comfortable. ...
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