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Embassy Suites by Hilton San Juan Hotel & Casino

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Primary image
Beach nearby, sun loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Embassy Suites by Hilton San Juan Hotel & Casino

Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property

4.1/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
Map
8000 Tartak Street, Carolina, 00979

Explore the area

  • Popular LocationIsla Verde Beach6 min walk
  • Popular LocationCarolina Beach6 min walk
  • Popular LocationBalneario de Carolina15 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

Room options

About this area

Carolina

Embassy Suites by Hilton San Juan Hotel & Casino is located in Isla Verde, a neighborhood in Carolina, and is in the suburbs and near the beach. Caparra Ruins and La Marquesa Forest Park are notable landmarks, and the area's natural beauty can be seen at Isla Verde Beach and Condado Beach. Traveling with kids? Consider Punto Verde and Museo del Mar. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Isla Verde Beach - 6 min walk
  • Carolina Beach - 6 min walk
  • Balneario de Carolina - 15 min walk
  • Centro Europa - 8 min drive
  • University of Puerto Rico - 12 min drive

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • Entrevinos - 3 min walk
  • Mi Casita - 5 min walk
  • Ruth's Chris Steak House - 6 min walk
  • Alambique - 6 min walk
  • La Piccola Fontana - 6 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

3.5-star family-friendly resort in the heart of Isla Verde
You can look forward to free cooked-to-order breakfast, a casino, and a poolside bar at Embassy Suites by Hilton San Juan Hotel & Casino. Hit the jackpot at this resort with amenities such as bingo, a casino VIP room, and 114 slot machines. For some rest and relaxation, visit the hot tub, and indulge in a facial, a massage, or a body treatment. Be sure to enjoy a meal at El Patio, the onsite restaurant. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Valet parking (surcharge), a gift shop, and an elevator
  • Multilingual staff, concierge services, and a porter/bellhop
  • Barbecue grills, a computer station, and express check-out
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Embassy Suites by Hilton San Juan Hotel & Casino feature thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 19.00 per night)
  • Covered valet parking on site (USD 24.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Patio
  • Eterie
  • Coqui Pool Bar

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services
  • Spa tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 casino gaming tables
  • 114 casino slot machines
  • Bingo
  • Beach towels
  • Casino (650 square feet of space)
  • Casino VIP room
  • Couples dining
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Internet access
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.00 per night
  • Covered valet parking fee: USD 24.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

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Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on Oct 24, 2022 start from $172.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton San Juan Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton San Juan Hotel & Casino?

Self parking is available for USD 19.00 per night. Valet parking is available for USD 24.00 per night.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in is from 4:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Embassy Suites by Hilton San Juan Hotel & Casino located?

This family-friendly Carolina resort is located near the airport, 0.3 mi (0.5 km) from Isla Verde Beach, and within 6 mi (10 km) of Condado Beach and Puerto Rico Convention Center. Plaza las Americas and Port of San Juan are also within 9 mi (15 km).

Can I cancel my reservation for free at Embassy Suites by Hilton San Juan Hotel & Casino and receive a full refund?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton San Juan Hotel & Casino cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 644 out of 1185 reviews
5 - Excellent 54%
Rating 4 - Good. 264 out of 1185 reviews
4 - Good 22%
Rating 3 - Okay. 148 out of 1185 reviews
3 - Okay 12%
Rating 2 - Poor. 62 out of 1185 reviews
2 - Poor 5%
Rating 1 - Terrible. 67 out of 1185 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

ALEJANDRO, Lynwood
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend. Close to the airport and to many attractions for sightseeing. Nice pool and good food at the restaurant. Good breakfast too.
Stayed 3 nights in Sep 2022

5/5 Excellent

Nesha
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 3 nights in Sep 2022

5/5 Excellent

Alexander
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto ese lugar, excelente servicio, una limpieza excelente sobre todo muy buen trato
Stayed 3 nights in Sep 2022

5/5 Excellent

Jackeline
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like to stay here
Stayed 1 night in Sep 2022

5/5 Excellent

Guy
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely kind people from the moment we walked early for check-in by a couple hours because of flight changes. They we so easy and smooth and after a loooong all night flight we needed to just get rest. Went to the pool and relaxed within 10 minutes. Perfect!
Stayed 1 night in Sep 2022

4/5 Good

Paul
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free snacks and drinks!
Stayed 8 nights in Sep 2022

4/5 Good

Yasmine
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the amenities, the cleanliness and the customer service. The complimentary drinks and free breakfast was a plus. The only thing I wish I had was someone to replace towels, make beds and empty trash.
Stayed 3 nights in Sep 2022

5/5 Excellent

DENISE
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very clean and friendly. I can’t wait to come back again.
Stayed 3 nights in Sep 2022

4/5 Good

Angela
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Great pool and jacuzzi. Good breakfast. Great price. Will be back
Stayed 2 nights in Sep 2022

5/5 Excellent

Consuelo
Traveled with group