- Liked: Cleanliness, staff & service, property conditions & facilities
Customer service beyond great Lany was amazing & very resourceful me & my wife will definitely be back thanks for everything
Stayed 2 nights in Jul 2020
Photo gallery
Guest reviews
Excellent
985 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet Friendly
- Air Conditioning
- Restaurant
- Gym
Map
Avenida Fernandez Juncos 580, San Juan
Explore the area
Sheraton Casino5 min walk
Puerto Rico Convention Center7 min walk
Pan American Pier14 min walk
San Juan (SJU-Luis Munoz Marin Intl.)11 min drive
Choose dates to view prices
Room, 1 King Bed with Sofa bed
Photos of Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
4.7/5 guest room ratingMore detailsRoom amenities
- 315 sq ft
- City view
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 3
Room details
1 King Bed and 1 Double Sofa Bed
315-sq-foot room with city views
Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room (2 Queen Beds with Sofa Bed)
Photos of Room (2 Queen Beds with Sofa Bed)
Room (2 Queen Beds with Sofa Bed)
4.7/5 guest room ratingMore detailsRoom amenities
- 365 sq ft
- City view
- Sleeps 6
- 2 Queen Beds and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 5Max children: 5
Room details
2 Queen Beds and 1 Double Sofa Bed
365-sq-foot room with city views
Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 King Bed with Sofa bed, View
Photos of Room, 1 King Bed with Sofa bed, View
Room, 1 King Bed with Sofa bed, View
4.6/5 guest room ratingMore detailsRoom amenities
- 315 sq ft
- Bay view
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 3
Room details
1 King Bed and 1 Double Sofa Bed
315-sq-foot room with bay views
Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, View (2 Queen Beds with Sofa Bed)
Photos of Room, View (2 Queen Beds with Sofa Bed)
Room, View (2 Queen Beds with Sofa Bed)
4.8/5 guest room ratingMore detailsRoom amenities
- 312 sq ft
- Bay view
- Sleeps 6
- 2 Queen Beds and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 5Max children: 5
Room details
2 Queen Beds and 1 Double Sofa Bed
312-sq-foot room with bay views
Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)
Photos of Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)
5/5 guest room ratingMore detailsRoom amenities
- 365 sq ft
- City view
- Sleeps 6
- 2 Queen Beds and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 5Max children: 5
Room details
2 Queen Beds and 1 Double Sofa Bed
365-sq-foot room with city views
Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub, designer toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
San Juan
Located in San Juan, Hyatt Place San Juan/City Center is in the business district and near the beach. Pan American Pier and San Juan Gate are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.
Visit our San Juan travel guideWhat's nearby
- Sheraton Casino - 5 min walk
- Puerto Rico Convention Center - 7 min walk
- Pan American Pier - 14 min walk
- Condado Beach - 15 min walk
- Escambron Beach - 9 min drive
Getting around
- Sacred Heart Station - 4 min drive
- Luis Munoz Marin Intl. Airport (SJU) - 11 min drive
Restaurants
- Gallery Kitchen — 1 min walk
- Gallery Market — 1 min walk
About this property
About this property
Cleaning and safety practices
Cleaning and safety practices
Enhanced cleanliness measures
Enhanced cleanliness measures
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property
Social distancing
Social distancing
Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in and check-out
Safety measures
Safety measures
Individually-wrapped food options available for breakfast
Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking: USD 15.00 per day
Food and drink
- 1 restaurant and 1 coffee shop/café
- 2 bars/lounges and 1 poolside bar
Things to do
- 24-hour fitness center
- Children's pool
- Outdoor pool
Family friendly
- Children's pool
- Dry cleaning service
- Grocery/convenience store
- Laundry facilities
- Outdoor pool
- Refrigerator
- Separate living room
- Snack bar/deli
- Sofa bed
Conveniences
- Elevator
- Front-desk safe
- Grocery/convenience store
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- 4 meeting rooms
- Computer station
- Conference space (3025 square feet)
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Linens
- Pillow-top mattress
- Premium bedding
- Sofa bed
Bathroom
- Designer toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 42-inch LCD TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Safe
- Separate living room
- Separate sitting area
Policies
Policies
Check-in
Check-in
Check-in from 4:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75.00 per stay
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Property payment types
Important information
Important information
Fees
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: 18.314 percent of room rate
The resort fee includes:
- Breakfast
- Pool access
- Fitness center access
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 15.00 per day (in/out privileges)
- Pet deposit: USD 75.00 per stay
- Pet fee: USD 75 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a smoke detector.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast.
- The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
We should mention
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Property is also known as
Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Juan City Center Juan
Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center San Juan
Hyatt Place San Juan/City Center Hotel San Juan
Frequently asked questions
Guest reviews
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.5
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in excellent condition. The people work for the guest be happy
Stayed 1 night in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel..I Like all (pool, breakfast, room, staff, etc).
Stayed 2 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. The room was spacious and the bed comfortable. The pool is great for the kids... and also adults.
Stayed 2 nights in Jul 2020
Excellent service
Stayed 3 nights in Jul 2020