5/5 Excellent
Annamarie
Traveled with group
Sep 22, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021
Hyatt Place San Juan/City Center
Photo gallery for Hyatt Place San Juan/City Center
Overview of Hyatt Place San Juan/City Center
Hyatt Place San Juan/City Center
4.3/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Pet friendly
- Air conditioning
- Restaurant
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
Avenida Fernandez Juncos 580, San Juan, 00907
Explore the area
- Puerto Rico Convention Center7 min walk
- Pan American Pier14 min walk
- Condado Beach15 min walk
- San Juan (SJU-Luis Munoz Marin Intl.)11 min drive
Choose dates to view prices
About this area
San Juan
Located in San Juan, Hyatt Place San Juan/City Center is in the business district and near the beach. Pan American Pier and Pier 4 are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Juan National Historic Site and Reserva Natural Playa Grande - El Paraiso. Museo del Mar and Pablo Casals Museum are also worth visiting.
What's nearby
- Sheraton Casino - 5 min walk
- Puerto Rico Convention Center - 7 min walk
- Pan American Pier - 14 min walk
- Condado Beach - 15 min walk
- Luis Muñoz Rivera Park - 18 min walk
Getting around
- Sacred Heart Station - 4 min drive
- Luis Munoz Marin Intl. Airport (SJU) - 11 min drive
Restaurants
- Gallery Kitchen — 1 min walk
- Gallery Market — 1 min walk
- Texas de Brazil — 2 min walk
- Macchiato Coffe Shop — 5 min walk
- Melanzana — 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Onsite parking available only on request
- Uncovered self parking on site (USD 15.00 per day; includes in/out privileges)
- Wheelchair-accessible parking available
Food and drink
- Free on-the-go breakfast available daily 6:30 AM–9:00 AM
- 1 restaurant and 1 coffee shop/café
- 2 bars/lounges
Family friendly
- Grocery/convenience store
- Laundry facilities
- Refrigerator
- Separate living room
- Snack bar/deli
- Sofa bed
- Soundproofed rooms
Conveniences
- Elevator
- Front-desk safe
- Grocery/convenience store
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (3025 square feet)
- Meeting rooms - 4
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
- Sofa bed
Bathroom
- Designer toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 42-inch LCD TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Safe
- Separate living room
- Separate sitting area
- Soundproofing
Similar properties
See similar properties
San Juan
Isla Grande
Guest rating 4+
Hotel
Pet friendly
Washer and dryer
3 star
Business friendly
Policies
Check-in
Check-in from 4:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75.00 per stay
2 per room (up to 50 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: 18.314 percent of room rate
The resort fee includes:
- Pool access
- Fitness center access
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Uncovered self parking fee: USD 15.00 per day (in/out privileges)
- Pet deposit: USD 75.00 per stay
- Pet fee: USD 75 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Juan City Center Juan
Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center San Juan
Hyatt Place San Juan/City Center Hotel San Juan
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.4/5
Cleanliness
4.4/5
Staff & service
4.3/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Emmanuel Rodriguez
Traveled with family
Sep 20, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
5/5 Excellent
Jasmin
Traveled with family and small children
Sep 14, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021
5/5 Excellent
LEONARDO
Traveled with family and small children
Sep 8, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
5/5 Excellent
Arnaldo
Traveled with family
Sep 7, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021