Hyatt Place San Juan/City Center

Photo gallery for Hyatt Place San Juan/City Center

Featured Image
Pool
View from Room
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Place San Juan/City Center

Hyatt Place San Juan/City Center

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Avenida Fernandez Juncos 580, San Juan, 00907

Explore the area

  • Popular LocationPuerto Rico Convention Center7 min walk
  • Popular LocationPan American Pier14 min walk
  • Popular LocationCondado Beach15 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

Choose dates to view prices

About this area

San Juan

Located in San Juan, Hyatt Place San Juan/City Center is in the business district and near the beach. Pan American Pier and Pier 4 are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Juan National Historic Site and Reserva Natural Playa Grande - El Paraiso. Museo del Mar and Pablo Casals Museum are also worth visiting.

What's nearby

  • Sheraton Casino - 5 min walk
  • Puerto Rico Convention Center - 7 min walk
  • Pan American Pier - 14 min walk
  • Condado Beach - 15 min walk
  • Luis Muñoz Rivera Park - 18 min walk

Getting around

  • Sacred Heart Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • Gallery Kitchen — 1 min walk
  • Gallery Market — 1 min walk
  • Texas de Brazil — 2 min walk
  • Macchiato Coffe Shop — 5 min walk
  • Melanzana — 8 min walk

About this property

Hyatt Place San Juan/City Center

Bayside San Juan hotel in Isla Grande with free breakfast
A restaurant, 2 bars/lounges, and a coffee shop/café are available at this hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. All 149 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sofa beds and living rooms.
Hyatt Place San Juan/City Center offers 149 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3025 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75.00 per stay
2 per room (up to 50 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate
The resort fee includes:
  • Pool access
  • Fitness center access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Juan City Center Juan
Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center San Juan
Hyatt Place San Juan/City Center Hotel San Juan

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 570 out of 976 reviews
5 - Excellent 58%
Rating 4 - Good. 260 out of 976 reviews
4 - Good 27%
Rating 3 - Okay. 83 out of 976 reviews
3 - Okay 9%
Rating 2 - Poor. 36 out of 976 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 976 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are cleaning and sanitizing throughout the day. The children's place structure in the pool needs a bit of repair, nothing causing danger. Thr top, large bucket no longer fills and dumps. Recycling would be a great option. Our room did not have any USB ports. Unfortunately, the weed smoking guests have no regard for the NO SMOKING policy. I wish the policy would be enforced. The staff is absolutely wonderful! The hot breakfast is great. Love this hotel. Hope it will be maintained. On a scale of 1-10, I give a 9.5.
Stayed 5 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para la familia, los niños se disfrutaron la piscina. Cuarto cómodo. Desayuno incluido. A pasos del Distrito T-mobile, centro de convenciones, viejo San Juan y otros lugares de interés.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff super polite and helpful! And awesome pool for kids!!!
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities
Stayed 3 nights in Sep 2021