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Hyatt Place San Juan

Photo gallery for Hyatt Place San Juan

Primary image
Pool
Outdoor pool
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Place San Juan

Hyatt Place San Juan

3.5 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
Avenida Fernandez Juncos 580, San Juan, 00907

Explore the area

  • Popular LocationPuerto Rico Convention Center7 min walk
  • Popular LocationPan American Pier14 min walk
  • Popular LocationCondado Beach15 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Room options

About this area

San Juan

Located near the beach, Hyatt Place San Juan is in Santurce, a neighborhood in San Juan. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum.

What's nearby

  • Distrito T-Mobile - 4 min walk
  • Sheraton Casino - 5 min walk
  • Puerto Rico Convention Center - 7 min walk
  • Pan American Pier - 14 min walk
  • Condado Beach - 15 min walk

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Texas de Brazil - 2 min walk
  • Macchiato Coffe Shop - 5 min walk
  • Eter Rooftop & Lounge - 6 min walk
  • Casita Miramar - 7 min walk
  • La Jaquita Baya - 7 min walk

About this property

Hyatt Place San Juan

3.5-star hotel in the heart of Santurce
Condado Beach is located near Hyatt Place San Juan, which provides free to-go breakfast, a grocery/convenience store, and a terrace. Be sure to enjoy a meal at Gallery Kitchen, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • Self parking (surcharge), multilingual staff, and a computer station
  • A 24-hour front desk, wedding services, and a front desk safe
  • Express check-in, luggage storage, and an elevator
  • Guest reviews give good marks for the family-friendly amenities, breakfast, and helpful staff
Room features
All guestrooms at Hyatt Place San Juan have perks such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guests reviews give good marks for the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Gallery Kitchen
  • Gallery Market

Things to do

  • Fitness center

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3025 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

89% of travelers were happy with check-in
Check-in from 4:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate
The resort fee includes:
  • Pool access
  • Fitness center access
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Is Hyatt Place San Juan pet-friendly?

Yes, Hyatt Place San Juan allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Place San Juan?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on Oct 16, 2022 start from $156.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place San Juan?

Self parking is available for USD 15.00 per day.

What time is check-in at Hyatt Place San Juan?

Check-in is from 4:00 PM - 5:00 AM.

What time is check-out at Hyatt Place San Juan?

Check-out is at noon.

Where is Hyatt Place San Juan located?

Located in Santurce, this hotel is within a 5-minute walk of Distrito T-Mobile and Sheraton Casino. Puerto Rico Convention Center and Pan American Pier are also within 15 minutes.

Can I cancel my reservation for free at Hyatt Place San Juan and receive a full refund?

Yes, Hyatt Place San Juan offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place San Juan cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 633 out of 1000 reviews
5 - Excellent 63%
Rating 4 - Good. 230 out of 1000 reviews
4 - Good 23%
Rating 3 - Okay. 72 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 35 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 30 out of 1000 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Xabmaim
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Sep 2022

4/5 Good

iris, Vega baja
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean rooms.
Stayed 1 night in Sep 2022

5/5 Excellent

Richard, Powder Springs
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, entertainment at walkable distance, near airport. Would stay again.
Stayed 1 night in Sep 2022

2/5 Poor

Charles
Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn't like the humidity inside the room
Stayed 3 nights in Aug 2022

1/5 Terrible

Randy Javier
Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aire de la habitación no funcionaba! Nevera de la habitación no funcionaba! El toilet en el baño con problemas para el llenado del agua ! Área del lobby destilando agua desde arriba! Terrible todo eso
Stayed 4 nights in Aug 2022

5/5 Excellent

Christopher
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and the rooms were comfortable. The only thing I would recommend they improve is the breakfast.
Stayed 1 night in Aug 2022

5/5 Excellent

MAIRIM
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 3 nights in Aug 2022

5/5 Excellent

Héctor
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Aug 2022

2/5 Poor

Waleska
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like it was close from activities and entertainment. I did not like that in a summer day the close the pool for a private activities
Stayed 2 nights in Aug 2022

4/5 Good

stacy
Traveled with family and small children