5/5 Excellent
WandaZayas, Puerto Rico
Traveled with family
22 Oct 2020
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2020
Overview of Holiday Inn Express San Juan Condado
Photo gallery
3.9/5 Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air Conditioning
- Gym
- Business Services
- Parking Available
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Casino del Mar at La Concha Resort3 min walk
Condado Beach11 min walk
Playa del Caribe Hilton4 min drive
San Juan (SJU-Luis Munoz Marin Intl.)15 min drive
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Room, 1 King Bed, Non Smoking (Leisure)
Photos of Room, 1 King Bed, Non Smoking (Leisure)
Room, 1 King Bed, Non Smoking (Leisure)
3.9/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
323 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, braille signage, bathroom emergency pull cord, wheelchair accessible, low-height counter and sink, and raised toilet seat
Need to Know - Bed sheets not available
Non-Smoking
Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
Photos of Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
4/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
323 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, braille signage, bathroom emergency pull cord, wheelchair accessible, low-height counter and sink, and raised toilet seat
Need to Know - Bed sheets not available
Non-Smoking
Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
Photos of Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
4.6/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Sleeps 2
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Double Beds
323 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, braille signage, bathroom emergency pull cord, wheelchair accessible, low-height counter and sink, and raised toilet seat
Need to Know - Bed sheets not available
Non-Smoking
Room, 1 Double Bed, Non Smoking
Photos of Room, 1 Double Bed, Non Smoking
Room, 1 Double Bed, Non Smoking
4.1/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Sleeps 1
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
1 Double Bed
323 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, braille signage, bathroom emergency pull cord, wheelchair accessible, low-height counter and sink, and raised toilet seat
Need to Know - Bed sheets not available
Non-Smoking
Room, 2 Double Beds, Non Smoking
Photos of Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
4.3/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
323 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, braille signage, bathroom emergency pull cord, wheelchair accessible, low-height counter and sink, and raised toilet seat
Need to Know - Bed sheets not available
Non-Smoking
Standard Room
Photos of Standard Room
Standard Room
4.2/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Sleeps 2
- 1 King Bed OR 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 1 Double Bed
323 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, braille signage, bathroom emergency pull cord, wheelchair accessible, low-height counter and sink, and raised toilet seat
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
About this area
San Juan
Located near the beach, Holiday Inn Express San Juan Condado is in San Juan's Condado neighborhood. Pan American Pier and Castillo de San Cristobal are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.
View in a map
What's nearby
- Casino del Mar at La Concha Resort - 3 min walk
- Condado Beach - 11 min walk
- Centro Europa - 3 min drive
- Playa del Caribe Hilton - 4 min drive
- Sheraton Casino - 9 min drive
Getting around
- Pinero Station - 7 min drive
- Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
Restaurants
- Ola Oceanfront Bistro — 3 min walk
- Condal Tapas Restaurant — 3 min walk
- Solera — 3 min walk
- Yantar — 4 min walk
- Cafe Del Angel — 5 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking: USD 20.00 per day
- Limited parking spaces
Things to do
- Fitness center
- Outdoor pool
- Spa tub
Family friendly
- Cribs/infant beds (surcharge)
- Dry cleaning service
- Laundry facilities
- Microwave
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Arabic
- English
- French
- German
- Portuguese
- Spanish
Business services
- Business center
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Bathroom emergency pull cord
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Renovated entire property - February 2015
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Cribs/infant beds (surcharge)
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Desk
- Free local calls
- Free newspapers (weekdays)
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in from 4:00 PM - 4 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.00
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 150.00 per stay
- Resort fee: 15 percent of room rate
The resort fee includes:
- Pool access
- Beach towels
- Health club access
- Fitness center access
- Newspaper
- Phone calls
- Faxes
- In-room safe
- In-room safe and safe insurance
- In-room coffee
- Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 20.00 per day
- Cribs (infant beds) are available for an additional fee
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
Property is also known as
Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado Juan
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express San Juan Condado San Juan
Holiday Inn Express San Juan Condado Hotel San Juan
Frequently asked questions
3.9
Good
4.2/5
Cleanliness
4.2/5
Staff & service
3.8/5
Amenities
3.9/5
Property conditions & facilities
3/5 Okay
Verified traveler
Traveled with partner
21 Oct 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
2/5 Poor
Dr.😡😡, San Juan
Traveled with partner
21 Oct 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
1/5 Terrible
Elizabeth, Condado Puerto Rico
Traveled with family
27 Jul 2020
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020
5/5 Excellent
Verified traveler
Traveled with family
23 Jul 2020
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020
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