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Overview of Holiday Inn Express San Juan Condado

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Beach nearby, white sand
Beach nearby, white sand
Beach nearby, white sand
Outdoor pool

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Gym
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCasino del Mar at La Concha Resort3 min walk
    Popular LocationCondado Beach11 min walk
    Popular LocationPlaya del Caribe Hilton4 min drive
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive
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  • Room, 1 King Bed, Non Smoking (Leisure)

    3.9/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    4/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    4.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 Double Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Standard Room

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed OR 1 Double Bed
    More detailsStandard Room

About this area

San Juan

Located near the beach, Holiday Inn Express San Juan Condado is in San Juan's Condado neighborhood. Pan American Pier and Castillo de San Cristobal are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.
Visit our San Juan travel guide
Popular Location

What's nearby

  • Casino del Mar at La Concha Resort - 3 min walk
  • Condado Beach - 11 min walk
  • Centro Europa - 3 min drive
  • Playa del Caribe Hilton - 4 min drive
  • Sheraton Casino - 9 min drive

Getting around

  • Pinero Station - 7 min drive
  • AirportLuis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Ola Oceanfront Bistro — 3 min walk
  • Condal Tapas Restaurant — 3 min walk
  • Solera — 3 min walk
  • Yantar — 4 min walk
  • Cafe Del Angel — 5 min walk

About this property

Holiday Inn Express San Juan Condado

3-star San Juan hotel in Condado, walk to Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services. All 115 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.
Holiday Inn Express San Juan Condado offers 115 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 20.00 per day
  • Limited parking spaces

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - February 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.00

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: 15 percent of room rate
The resort fee includes:
  • Pool access
  • Beach towels
  • Health club access
  • Fitness center access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per day
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado Juan
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express San Juan Condado San Juan
Holiday Inn Express San Juan Condado Hotel San Juan

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express San Juan Condado and receive a full refund?
Yes, Holiday Inn Express San Juan Condado offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express San Juan Condado cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn Express San Juan Condado have a pool?
Yes, this property has an outdoor pool.
Is Holiday Inn Express San Juan Condado pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express San Juan Condado?
Self parking is available for USD 20.00 per day. Limited spots are available.
What time is check-in at Holiday Inn Express San Juan Condado?
Check-in is from 4:00 PM - 4 AM. After-hours check-in is not available.
What time is check-out at Holiday Inn Express San Juan Condado?
Check-out is at noon.
Where is Holiday Inn Express San Juan Condado located?
Located in Condado, this hotel is steps from Parque La Ventana al Mar and Casino del Mar at La Concha Resort. Condado Beach and Puerto Rico Convention Center are also within 2 mi (3 km).
3.9
Good
5 - Excellent
314
4 - Good
397
3 - Okay
193
2 - Poor
57
1 - Terrible
32

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sería excelente que el hotel tuviese su propio parking. Lo demás está excelente. Gracias
Stayed 4 nights in Oct 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Was very clean, room was nice and staff was friendly. Would definitely go back
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
the receptionist awesome the best, 1rst a small cockroach y the room, tv doesnt work, air conditioning set in 68 it keeps on and off all night, not hot water in the bathroom
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Horrible!!! I did not feel safe in this hotel. People were not wearing masks coming in and out of the hotel. Kept me up til the morning hours. Other guessed were aloud to play loud music and people hanging out in the hallways with no masks , smoking and loud music til the early morning. We complaint and nothing was done about it. Not even a discount or any accommodation. Our room was not cleaned the 7 days we stayed there. They dropped off clean towels and that was it. We slept on the same sheets for 7 days. Disinfecting our room with our own supplies that we had to go out and buy. This hotel was the worst !!!
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
The friendily kind people around and everyone I met friendly and happy to answer question and greeting with a smile
Stayed 2 nights in Jul 2020

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