Holiday Inn Express San Juan Condado, an IHG Hotel

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Beach nearby, white sand
Beach nearby, white sand
Beach nearby, white sand
Outdoor pool

Overview of Holiday Inn Express San Juan Condado, an IHG Hotel

Holiday Inn Express San Juan Condado, an IHG Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1 Mariano Ramirez Bages, San Juan, 00907

Explore the area

  • Popular LocationParque La Ventana al Mar1 min walk
  • Popular LocationCasino del Mar at La Concha Resort3 min walk
  • Popular LocationCondado Beach11 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)10 min drive

Choose dates to view prices

About this area

San Juan

Located near the beach, Holiday Inn Express San Juan Condado, an IHG Hotel is in Condado, a neighborhood in San Juan. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

What's nearby

  • Parque La Ventana al Mar - 1 min walk
  • Casino del Mar at La Concha Resort - 3 min walk
  • Plaza Antonia Quinones - 10 min walk
  • Condado Beach - 11 min walk
  • Playa del Caribe Hilton - 4 min drive

Restaurants

  • Sage Steak Loft — 3 min walk
  • Ben & Jerry's — 3 min walk
  • Stop & Go — 3 min walk
  • Ola Oceanfront Bistro — 3 min walk
  • Solera — 3 min walk

Getting around

  • Sacred Heart Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 10 min drive

About this property

Holiday Inn Express San Juan Condado, an IHG Hotel

3.5-star San Juan hotel in Condado, walk to Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and concierge services. All 115 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.
Holiday Inn Express San Juan Condado, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - February 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.00

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 15 percent of room rate
The resort fee includes:
  • Pool access
  • Beach towels
  • Health club access
  • Fitness center access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per day
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado, An Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado, an IHG Hotel Hotel
Holiday Inn Express San Juan Condado, an IHG Hotel San Juan

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 322 out of 977 reviews
5 - Excellent 33%
Rating 4 - Good. 331 out of 977 reviews
4 - Good 34%
Rating 3 - Okay. 192 out of 977 reviews
3 - Okay 20%
Rating 2 - Poor. 71 out of 977 reviews
2 - Poor 7%
Rating 1 - Terrible. 61 out of 977 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and the lagoon.
Stayed 5 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful. The bed and pillows were by far the most comfortable I've ever slept on in a hotel. Excellent location, easily walkable to the beach, bars, restaurants, and even groceries/pharmacies. Excellent value for the money.
Stayed 4 nights in Nov 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very helpful staff, convenient to local eateries
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff was nice but I didn't like that it didn't have parking for your vehicle
Stayed 4 nights in Nov 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
The hotel air quality in the room is poor. Our room smell mildew every time we enter. The shower stall leaked water to the floor. The receptionist or front desk never answered the phone when you call from the room. Staff are not so friendly and accommodating especially when you have inquiries.
Stayed 3 nights in Nov 2021