- Liked: Cleanliness, staff & service
- Disliked: Amenities
This hotel did not have towels wash clothes or any supplies your suppose to receive. Call down to front desk no answer. You be on hold for forever and then your disconnected. When I went to the front desk and complained about service in the hours between 12:00pm-1:30am still no supplies received. Room service cleaned the room the following day and still no wash cloth. Worst experience ever! I had to walk to the store in 92 degree weather to purchase the proper supplies. Overall the hotel is very nice and updated but the service did not match. I would like to give a shot out to the elder security guy(near the beach and bar) who is on second shift I believe the only crew member that gave a proper greeting and welcoming had a huge smile as if he loved his job. GIVE HIM A RAISE!!