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Verdanza Hotel San Juan

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Primary image
Beach nearby, white sand
Beach nearby, white sand
Outdoor pool
Outdoor pool

Overview of Verdanza Hotel San Juan

VIP Access

Verdanza Hotel San Juan

3.5 star property

3.4/5 Okay

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
8020 Tartak Street, Isla Verde, Carolina, 00979

Explore the area

  • Popular LocationIsla Verde Beach4 min walk
  • Popular LocationCarolina Beach5 min walk
  • Popular LocationBalneario de Carolina14 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)6 min drive

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About this area

Carolina

Located near the beach, Verdanza Hotel San Juan is in Isla Verde, a walkable area in Carolina with good airport proximity. The Mall of San Juan and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Isla Verde Beach and El Yunque National Forest. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
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Map

What's nearby

  • Isla Verde Beach - 4 min walk
  • Carolina Beach - 5 min walk
  • Balneario de Carolina - 14 min walk
  • The Mall of San Juan - 5 min drive
  • Museum of Contemporary Art - 16 min drive

Getting around

  • Sacred Heart Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

Restaurants

  • Mi Casita - 3 min walk
  • Ruth's Chris Steak House - 4 min walk
  • Alambique - 4 min walk
  • La Piccola Fontana - 4 min walk
  • Meat Market Miami - 8 min walk

About this property

Verdanza Hotel San Juan

Family-friendly Carolina hotel in Isla Verde, near Isla Verde Beach
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Verdanza Hotel San Juan offers 222 accommodations with MP3 docking stations and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, in-room massages, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Valet parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 15 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Eighty20
  • Burger Bar
  • Espresso Lab

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services
  • Spa tub

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (16000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 55 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 17.44 percent of room rate
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel San Juan Hotel
Verdanza Hotel San Juan Carolina
Verdanza Hotel San Juan Hotel Carolina

Frequently asked questions

Overall score and ratings

3.4

Okay

Rating 5 - Excellent. 325 out of 1007 reviews
5 - Excellent 32%
Rating 4 - Good. 216 out of 1007 reviews
4 - Good 21%
Rating 3 - Okay. 164 out of 1007 reviews
3 - Okay 16%
Rating 2 - Poor. 128 out of 1007 reviews
2 - Poor 13%
Rating 1 - Terrible. 174 out of 1007 reviews
1 - Terrible 17%

3.5/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The staff was rude. Construction was going on. Pool was dirty.
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verdanza has been our favorite place to stay and relax. We love it 💜
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the staff
Stayed 2 nights in Aug 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms were outdated, the AC in the room was not working properly it was 80 degrees in the room. The sheets were stained. No housekeeping came by to provide basic things. No hot water either, the front desk would not change our room. I was very disappointed with this hotel. I will not stay here again.
Stayed 4 nights in Aug 2022

3/5 Okay

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This is a good place to stay if you only plan on using your room to sleep. Mattress and sheets were trash. They only had towels and hand towels. No wash clothes. My room never got cleaned and I had to ask for clean towels and linen a few times. The lobby smelled funny. The restaurant food was decent. But I won’t be staying there again.
Stayed 3 nights in Jul 2022