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"Mary at reception was sooo helpful"

"Clean room, friendly staff, great breakfast food and service"

"I was upgraded by the helpful ladies at reception and offered late checkout given that it was a slower period of the year. There was a problem with the safe in my room and someone came to the rescue within minutes! The friendly bar/restaurant staff enhanced my stay on a frigid December night. The lobby was being renovated so it wasn’t in its usual old school elegant state. Given the hotel’s proximity to restaurants and places of interest, I would definitely recommend the Lord Elgin when visiting Ottawa."

"We had a very nice stay, the staff was very friendly, our 8 year old enjoyed the pool and arcade room."

"Very classy place!"

"Hotel was very clean and the staff were all very friendly and hospitable. Had a wonderful time with the family!"

"The accessibility and cleanliness of the room"

"Everything was great. The parking fee was expensive."

"very comfortable! only complaint the bars were booked for private events and front staff were unaware of this. "