搜索海斯克尔的度假屋

“Pool was closed because ‘someone used the wrong chlorine in the pool’ and this was devastating to my 6-yo. I had water dripping from my ceiling over the desk. The hotel was unable to change our rooms. The leak grew until it was over our bed and soaked our bed and mattress. The hotel refused a full refund and claimed ‘management decision’. Worst stay, worst communication, will never go back. It took me the better part of 2 weeks to get an answer from management about the lack of refund because……

“It was very convenient to everything we wanted to do in Knoxville.”

“91 degrees in room when checked in at 830 asked to be switched to another room and was told no. Rooms nasty. Pool was “out of order” reached out to management and received no response. Save your money book somewhere else”