“The most impressive part about my two day stay was the cleanliness. The day manager was hovering around the dining area wiping counters and tables. The afternoon desk clerk was full of ideas about things to do. Even the tv repairman made extra efforts to get the job done. I noticed that there was a pallet of salt outside the hotel. This would be used to soften the water. You can tell that the staff cared! Highly recommended.”
“When we first checked in, we asked this lady with short blonde hair if we got our Lakeview room and she replied if that’s what you paid for and never checked or verified and sent us on our way. the lobby smelled like they had a toilet issue so there was a bad smell in the lobby of the hotel, but the room itself was clean. My mother and father-in-law checked in and the same mean lady acted like they didn’t have a reservation for them and after several back-and-forth, that were not very pleasant……
“Dirty bathroom, coffee maker not working in the room, had to reconnect cable box to TV. Neighbor was a contractor and was there for the week, no housekeeping came, no fresh towels Molding was falling off the wall. Water didn't go down in sink or tub. Clock alarm keep going off. Had to unplug it. Towels rack was broken. The room said handicap. Bathroom had a portable seat. Who would touch that to use.”