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"The room was clean, but very small. The pictures on Hotels.com don't seem to be of the actual hotel. The image shows a balcony, but there were no rooms with balconies in the hotel. The windows in all the rooms are perpendicular to the street, so the views are all of the buildings on the sides of the hotel so we had a view of drycleaners ironing and folding clothes. That said the hotel was very clean and easy access to our points of interest."

"Check in was awful. Long line across the lobby. Major issues with the terminal that was used to check us in, to the point where 20 minutes later they finally asked us to go to a different staff member to start the process all over again. The hotel itself and the room we stayed in were pretty nice."

"The Millenium staff was wonderful. Every staff member we encountered was helpful and courteous. The location was the big selling point. Right in Time Square and walking distance to shows and other sights. "

"Clean room and good location "

"loved our stay at Arlo Midtown. we were arriving after midnight and the hotel accomodated this with staff available for a very late check in. Attentive and helpful staff throughout the stay. Really great location too. The bed was extremely comfortable and although the rooms are small, they make use of the space well and it didn't feel boxy. Shower pressure excellent. We will stay again!"

"Room was clean and house keeping was on their job from Day 1. WiFi kept dropping so really didn’t get to enjoy that. Grab and go breakfast was horrible. I ask the staff for water after they gave me a bay orange juice. She said I could only get one drink per ticket. The main good perk was how close the hotel was to time square. "

"Convenient location. Check-in staff was courteous and efficient. Other than that, the experience was more of a 3 star rather than 4 star hotel. Room was small, no mini fridge, no coffee machine. Room temperature was centrally controlled, making it uncomfortably hot or cold. WIndow was sealed shut so no option to get fresh air. Bathroom shower drain was clogged. Breakfast quality was poor. We will not recommend nor return to this hotel."

"My room, and all public areas were absolutely pristine. My room was gorgeous, spare, fresh. However, it received direct afternoon sun on a warm day. The air conditioning was not working, so it got uncomfortably warm in my room. The rooftop restaurant advertised is no longer open. However, this was an extremely good value and I would stay here again in a heartbeat, "

"Room was clean and staff were friendly and helpful. I wish the room had a coffee maker or hotpot. "