Overland Park Residences

"Yes"

"DO NOT STAY HERE If I could give them zero stars, I would do so without hesitation. I reached out via email beforehand to inquire about an early check-in. I have stayed at hotels in Italy, Greece, and various other European destinations. They responded promptly. However, I never received any reply. I submitted a review through Travelocity, and they forwarded my complaints on my first day, yet I never heard back from anyone. PRO: ✔️ The male barista at the café was truly exceptional. ✔️ The two cashiers at the Lotus restaurant were fantastic. An older lady with a cast on her arm and a young man in his early twenties. ✔️ The delivery guy from the Lotus restaurant was great. ✔️ The bathroom shower was absolutely wonderful. CON: 🚫 The hotel itself reeked of cigarette smoke. 🚫 Upon entering the room, I found the bed sheets stained with mascara, lipstick, and other revolting🤮🤢 substances. When I arrived in the room. 🚫 The front desk attendant insisted I remove the dirty sheets from the bed and place them in the hallway. Then she handed me new sheets and expected me to remake the bed, but eventually changed my room instead. ❌️ I had to switch to a different room three times. ✖️ It took 45 minutes for the front desk to respond the first time, and this was already at 10:30 p.m. ❎️ I called the hotel thinking I had left something in the room. The front desk transferred me to housekeeping. I called housekeeping three times with no answer. ✖️ I left a message requesting a callb"

"Parking was great and felt safe. We only stayed a short while so we didnt have a chance to eat breakfast, but i imagine it was great too."

"The hotel is not well kept in terms of cleaning. The room had a strong mold smell. Cleaning left much to be desired with hair on the bed and the bathroom was not really clean. Overall I was not satisfied with my stay. "

"Great stay! Very impressed"

"The staff were great and courteous. The property was really nice, I especially loved the robes in the room and the gym was amazing. I wish I had more time to enjoy the different areas. I only ate from the hotel restaurant once for lunch -salmon but it was really good though of course felt a little overpriced for the portion size. It was still filling though. "

"Very good stay "

"Check in was quick and easy. First impression was that the hotel and staff were clean and friendly. Breakfast was surprisingly good. Room was comfortable. I would have liked an ADA toilet in the bathroom."

"Breakfast workers were great"