Tuckasegee Chalets

"We loved this property we found it to be wonderful and excellent location. We had a little bit of a problem our key card would not open the door, we contacted day manager and she came down with a bucket of keys! All numbered but in no particular order. I was holding the bucket for her while she tried keys. This lady never lost her composure, the smile never left her face, she had been in contact with the lock company who was several hours away. She kept apologizing even though we knew it was not her fault, while I was holding a bucket I looked down and saw one of the keys was numbered 1 2 0 and that was our room number! This lady was as happy as we were if not more. We told her when we checked out that she was the hero of our trip because she helped us get back in our room, and as we said before the smile never left her face. She might have been grumbling inside, but we could not see it. I wish I had gotten her name, because she deserves to be commended!"

"Great property "

"This is a hidden gem 10 out 10 recommend "

"Clean and safe. Courteous staff. Always enjoy staying here"

"The hotel and staff were very nice. Everyone offered suggestions if ask. I would stay there again."

"The breakfast could have had more of a variety. It was the same everyday which consisted of cereal, banana, muffin or bagel. "

"Perfect except for the pillows. Location was excellent the only thing I can say bad is that the pillows were awful. But overall I would stay again and bring my own pillow "

" Rely renovated gorgeous luxury property. Outstanding staff were attentive and customer focused. Fun fire pit, and other amenities. A quick walk to everything in Highlands. We will tell our friends and stay again. "

"Hotel was clean and very quiet area. The breakfast was lacking a lot but would stay again "