Find hotels in West Heath from $46

"extremely friendly helpful staff member at check in"

"Staff were good. Poor nights sleep though as the room we had on the upper floor was far too hot and uncomfortable to sleep in ( not sure how people cope in summer as it was 10 degrees outside) . No other rooms available as there was a wedding going on at the hotel .They had already provided a fan in the room ( so they must know about the issue) which we had to use all night as well as keep the Juliette balcony door open. Food in the restaurant was ok but service and staff were very good. Leaving disappointed , especially given the cost of the room. "

"Breakfast was Luke warm / not much bread left for toast as I assumed that most items were consumed by an overnight coach tour party staying overnight with earlyish departure. One staff member on duty probably having to cover for restaurant In the room which was ok the only problem was when you empty the wash basin the waste water came up the bath plug hole"

"Nice hotel. Staff attentive, friendly but not overpowering. Barring one niggle (below), we had a good stay. The Gluten-free options for my wife at Breakfast were wide-ranging and good. The hotel is centrally situated, and so there are plenty of places you can walk to (park, shops, restaurants) within 2 or 3 minutes. Didn't use the bar or dine in except one breakfast, so can't comment, but it is the same area as where breakfast is served, and is spacious and clean. The room was clean, and refreshments and towels were replenished. ONLY negative point:The room we were in (43), not sure if it applies to others, had a towel rail that is permanently on, without any on/off/thermostat control. This made the room too warm, and having the window open only just countered this. Since there was a double switch outside the bathroom, and only one of them appeared to do anything (bathroom light), maybe the other could be repurposed for the towel rail and labelled as such?"

"Breakfast was 10/10. Rooms are lovely. "

"Good breakfast and dinner options, friendly staff"

"My stay was peaceful and perfect. "

"Great location, rooms are nice, breakfast is great especially the eggs!"

"Really clean room. Lovely grounds and entrance into the lobby. Everything was perfect. Usually hotel rooms in these places are noisy and cold but this was perfection. Staff were really nice too."