“Rat droppings on the floor, smell of urine in the corner of the room , television did not work and staff brought 3 remotes and said “figure it out”. Cleaning lady had a child with her and the child was playing in the parking lot. After being in our room for about an hour we asked the front desk employee to review our complaints and that we would like to leave and receive a refund. She said only the owner could issue a refund. We packed up and left and went to another hotel . Owner Quality Inn……
“We stayed one night at the Hampton Inn in Helen Georgia. I was skeptical about Hampton Inn as I have never stayed at one. I have to say, I was very happy once we arrived. The front desk staff was super friendly and very helpful with suggestions (and a map) for dinner.
We had a suite that was quite roomy!
I would most definitely stay there again and recommend to my friends and family.”
“My mom and I really enjoyed our stay. Rooms and buildings are renovated, the area and surroundings are very peaceful, lots of activities to do & staff is very friendly, except for Chris at the front desk who does not seem to want to be there. Just a 5 minute drive to downtown Helen. Loved the oldies music being played at breakfast!”