“Impressive ! Phone line reachable & able to help bçs my flight delay 9hrs. Driving 270Km, I was 5min late, staff no complaint even they said wait me till 11:00pm !
Spaces room. Grand hotel inside both paintings, furniture with good match. Like stay at a small castle. Traditional Scottish restaurant, cosy, good food. Friendly greeting staffs. Big laund in front ... so good!”
“The ambiance of the property was fabulous. It is an old building and was charming. The main bed was comfortable BUT the futon's were actually chairs that folded out and they were EXTREMELY uncomfortable. There was no staff available. It was all contactless. The bar was the same no people. If you didn't have cell phone to use the QR code you could not get a drink. The breakfast if you didn't pay for it in advance was not available as expected. I found the place charming but unwelcoming. However……
“This should be a marquee hotel with its history and design. But it's a very tired property being sweated by owners for the last bit of value. Hotel's business is mainly coach parties, so the few rack-rate customers like us feel marginalised. Seriously understaffed to serve and clean up after 3 coach parties at breakfast. Cleaning of the public areas is skimpy. Maintenance likewise.
Barely adequate overall for £140/night at end of Sept. For the record, I think I should have spent a little……
“Derek and Fiona are the best hosts I hv ever met. Though we arrive late, they had no issue at all and came out to receive us warmly and welcoming. The room is absolutely fantastic, neat and tidy. Can see they put a great deal of efforts to decorate them. Feeling very homey :)”
“The host was welcoming and friendly that she led us to the chalet when we got lost. Everything was tidy and neat from bedrooms, the bathroom, the kitchen and the living room. The hob is easy to use and both the dishwasher and the washing machine were working well and clean. The heater and the boiler were functioning well which were important after experiencing bad weather outdoor. My family had a good time there, which was a good base to visit Scottish Highland and Isle of Skye.”
“My stay at Croft 21 Glamping was brilliant. I had travelled from Glasgow up to Inverness for work over the weekend. I arrived on the Saturday night and checked in smoothly, the pod had pretty much everything you could need. It was extremely clean and modern, everything worked fine I honestly have nothing bad to say about this place. I would definitely come back to this place and bring my girlfriend as she would love it just as much as I did. If I was to think of a way to improve the pod I would……
“First time staying at the hotel as I normally stay in Inverness when visiting on business.
Only about 20-25 mins North of Inverness and easy to access.
Friendly welcome from the reception and was taken to room by the staff.
Room modern and looks to be recently revamped so it was spotless.
Had dinner and breakfast in the restaurant and both times staff were friendly and food was good standard.
Will use the hotel in future when in the area.”