8/10 Good
Angela W., Tampa, FL
Jun 6, 2024
Liked: Cleanliness
Great location - so much to do!
Overall the property was perfect for us. Clean and cozy. For three adults, a small arm chair in living room would be ideal with the smaller couch that transitioned to a futon bed. The audio for the big screen TV in LR seemed like someone blew the speaker or something, but perfect space for one or two adults who are more interested in seeing the city than a movie night in.
Really our only frustration was the experience with the lockbox - under a park bench in a busy area with no real street parking which created stress. We also were given the wrong code in our instructions and there are a few lockboxes at different benches so we spent about 30 minutes looking like vagrants as we tried to figure out which lockbox was the right one (none used our code). Then I tried calling the number for the property with no answer. Thankfully, when I messaged, the property manager responded right away with a new code.
I have stayed at many rental properties over the years and have never had such a frustrating experience to access a property. When I told the individual what we went through, she didn’t even apologize or show empathy which was disappointing. She just said “Were you able to get the key?”.
Totally rent this property - I just recommend reconfirming details so you are set up for success. The place was lovely and it was in a great location right around the corner from a metro stop so you can’t beat all the pluses, but I feel renters should also be aware of the lockbox situation.
Angela W.
Stayed 1 night in Jun 2024