Caribbean Casino Vacations

Rooms were nice and clean except for the curtains and the bathroom had a stink that wouldn’t go away even after housekeeping came through. Curtains to the patio hadn’t been cleaned in a while and it had stains and dirt which made me not wanna to touch them.

Wonderful resort. Everyone was so helpful and pleasant. I definitely recommend this resort to everyone. Food n drinks was excellent.

**1 Star – Extremely Disappointing Experience** I am extremely disappointed with this hotel and would not recommend it to anyone, especially families. I brought my family together from different places to celebrate my mother’s 70th birthday, hoping to create beautiful memories. Instead, we were met with poor service, disappointing cleanliness, and, above all, terrible organization and logistics. Not a single day did we feel properly taken care of. My brother, his family, and my aunt, who had a separate reservation, experienced room issues from the very beginning. They had to change rooms, leaving them moving their belongings at 1 AM. This is completely unacceptable and reflects a serious lack of organization and responsibility. The most disappointing part was that even on my mother’s birthday, we could barely manage to sit together for dinner. Restaurant reservations were practically impossible to secure, and the service was extremely poor. For a family gathering planned around such a special occasion, this was heartbreaking and frustrating. A resort that advertises itself as family-friendly should be able to provide basic service, cleanliness, coordination, and a pleasant experience. Unfortunately, this hotel failed on all fronts. 0 recommended. 0 attention. 0 accountability. Not family-friendly. I would never return. This was supposed to be a special family celebration, but the hotel made it a stressful and disappointing experience instead. DO NOT WASTE YOUR MONEY.

The Terrace Suite with Plunge Pool was amazing. Two balconies and an absolutely wonderful view of the palm trees and ocean! We will certainly be back to visit the amazing and friendly staff soon... Can't wait to book this paradise again!

Rooms were nice and clean except for the curtains and the bathroom had a stink that wouldn’t go away even after housekeeping came through. Curtains to the patio hadn’t been cleaned in a while and it had stains and dirt which made me not wanna to touch them.

Rooms were nice and clean except for the curtains and the bathroom had a stink that wouldn’t go away even after housekeeping came through. Curtains to the patio hadn’t been cleaned in a while and it had stains and dirt which made me not wanna to touch them.