Puerto Aventuras Spa hotels in Riviera Maya, Quintana Roo

I have been to a hand full of all-inclusive resorts and this one had the best service by far. There was always somebody asking you if you wanted a drink.

This was our first time at an all inclusive resort and we had a fabulous time. It really was all inclusive, we did not take our wallets out or spend any money the whole time we were there.

For families looking for a great getaway with their kids look no further! We booked a last minute trip for our family of 5 with 0 expectations and it was fabulous! I can't find one thing to complain about. The staff was friendly and willing to do anything to make things great with or without tips. We prefer to tip because everyone works really hard. The family suite was the right size for our family of 5 and the pullout couch was very comfortable. The room was clean and we had a great view with a balcony. If you have ever traveled to the Riviera Maya area and stayed at other resorts you will know the room is about the best you can expect. This is my 3rd stay in this area and the room was on par with all the others. We were greeted with champagne and drinks for the kids(in plastic cups) upon check in and when we requested a room change to have more of an ocean view we were accommodated the very next day. No Problem since it was our last minute change. Food and drinks were great and plentiful. We would do this one again in a heartbeat. If I were going away with just my husband or a group of adults I wouldn't be caught dead at a family resort - any family resort. If you want peace and quiet go to an adults only. There are plenty of them in that area. There is an adults only side but you still need to interact with kids and adults at the beach and some restaurants. Tons of kids activities and the entertainment was really good! We were pleasantly surprised