Puerto Aventuras Spa hotels in Riviera Maya, Quintana Roo

I have been to a hand full of all-inclusive resorts and this one had the best service by far. There was always somebody asking you if you wanted a drink.

We were enrolled in the "privileged" package. Once we got the hang of things we were happy! The additional breakfast and lunch options were critical for us! The buffet gets old day after day... The rooms are very clean and updated, however almost none are ocean view so that was a little disappointing! Beautiful pools and views of the ocean from the pools and restaurants. Staff is very friendly (aside from the front desk) the free water sports are fun: kayak, snorkel and catamaran. If you are debating between Catalonia and yucatan, they're literally the same hotel and most the privileged rooms are on the Catalonia side! We brought $100 in singles for tips, came home with about $50.. Most the staff knew us by name when we left... A little bit of generosity goes a long way! Dollar or two at each meal gets you treated like a celebrity!! We didn't have children with us but there was a bunch at the resort.. Seems to be a family friendly place! All in all we would recommend it - but include the privileged option of variety is important to you!!

overall, this resort was amazing. The views, location, amenities and staff went above and beyond our expectation. Only minor negative were the strict dress code enforcements at some of the restaurants. A little bit exaggerated for my taste. additionally, it can get very noisy at night.