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Top Xpu-Ha Hotel Reviews
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
10/10 Excellent
"The service was excellent. Without a doubt the best resort I ever experienced as far as service. Bar none..."
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
10/10 Excellent
"Amazing! Will be returning soon!"
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
10/10 Excellent
"The staff were incredible! They mostly spoke passing, to good English with even a couple excellent. My Spanish is still terrible despite my best efforts. The pools were awesome! This was my first trip to an adults only resort and that was such a refreshing experience. Being able to just go to the pool and hang out with other adults and just have a nice relaxed time. It also meant being able to play more adult themed games that involved alcohol and such. I’m sober and still had a blast. The bad was mostly just the beach itself. It looks like much of it has eroded away. You can find patches of beach you can spread out on but I doubt much. That’s not specific to the resort. That appeared to be the majority of the resorts along there. I didn’t want to rent a car. The driving in Mexico is a whole other level of aggressive than anything we have in the US. This resort was perfect for that. 5th Avenue is a block away from the resort. Tons and tons of stores and stalls. Even some big names like H&M, Victoria’s Secret, Crocs and others. The Walmart is also within walking distance. I think it was like 3 or 4 blocks if you want “normal” items and not pay a premium for them. There’s a very heavy police and military presence. I didn’t feel afraid of them or like something was going to happen. They appeared to be there to reassure tourists. They were friendly and helpful. The resort is fairly close to lots of day trips to do. Strongly recommend and want to go back soon!"
Hotel Riu Palace Riviera Maya - All Inclusive
10/10 Excellent
"Loved it. Amazing"
Grand Sunset Princess - All Inclusive
8/10 Good
"Had a great stay. Reservations to some resturants were nonexistent the whole week we were there which was disappointing especially as we booked platinum and had use of concerige. Also breakfast was boring by end of trip as same offerings everyday and no ala cart."
Sandos Caracol Nature Resort & Water Park All Inclusive
8/10 Good
"Beautiful resort, very clean. The room was perfect for us. Only wish was there was a second bathroom. It was super spacious so that wasn’t the issue, just not having a second toilet with 4 people in the room (2 kids/2 adults). The “restaurants” were great food, staff and ambience. Problem was availability. Between long lines and Conflicting information (what time and day) on the website and on site made extra trips/walking tiresome. The hibachi spot was the best followed by the Italian spot and Los Loiros. Buffet was solid but between the lines and inconsistent “opening times” it was annoying. There isn’t any line that etiquette which was frustrating when you have kids who were waiting for food. Ask for extra meals/portions and they are on the smaller side (restaurants). The upsell on the timeshare was interesting but not pushy. Wasn’t on site for 24 hours and already was getting the sales pitch. The “reward” was a nice touch. Good offer there. The price for bug spray and sun tan lotion was crazy expensive at the shop. Water park was great for the kids. No lines, plenty of space and served food during lunch times. Made the stay worth instead of packing up and going to the room to change etc. The beach is non existent. This resort isn’t known for the beach but it had a nice ambiance a night. Despite the complaints above, it was a great stay. Would definitely recommend this resort to others and it is very kid friendly. It is upcoming and work in progress. Kieve was fantastic."
Grand Riviera Princess - All Inclusive
10/10 Excellent
"My first solo trip and I felt extremely safe, had a blast at the pools and the beach was super clean."
Barceló Maya Colonial - All Inclusive
8/10 Good
"Loved it"
Barceló Maya Riviera - Adults Only - All Inclusive
8/10 Good
"My second time at the Barcelo resorts, the property was beautiful as always and well maintained even through seaweed season. We really enjoyed the amenities such as the Spa/HydroTherapy, Water Sports, and the A La Carte restaurants. We do want to note that our jacuzzi tub on the balcony was broken, we stayed on the second floor, our first night we tried using the tub and it was leaking so bad that water was leaking down to the first floor room that had a swim up pool. Some staff were amazing, however we had an unusual amount of rude encounters when asking questions and most often during our “late” dinner reservations, specifically in Sapporo (Japanese restaurant in the Adults only) and Caribe (Caribbean restaurant in the Palace). The hours were strange and it seemed everything closed earlier than what has been previously experienced here as well as other resorts. The late night room service menu did not compensate for early closures as it only offered 4-5 items. Air conditioning in the room wasn’t as strong as we would have preferred but it was also extremely hot during our stay. Likely we will not be back to this specific resort."
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