Xetna Vacations from $1,077

Good

Great variety and quality of food and beverages, courteous and helpful staff, clean rooms.

Many of the staff were indifferent and seemed to be bothered to assist. Platinum Club staff members were rude and extremely condescending. I booked a 9 night 10 day vacation and Platinum staff told me no menu restaurants were available for my entire stay and I would have to eat at the buffet every day. I told the staff member to cut off my wrist band and return my money! Of course when I walked out, menu restaurants became available. My recommendation is management staff need to get out of the offices and observe what is actually happening. Oh in closing, management will deny this but if you are hispanic, you get priority and Anglos have to wait.

The property is lovely! Immaculately maintained by a very friendly and helpful staff. There was access to a wide variety of delicious food choices throughout the day. My husband and I took advantage of the onsite Spa for additional self care and the service there was excellent. Went spent a lot of time outside enjoying the access to four pools plus the beach. Truly an amazing experience.