波多阿凡奇Puerto Aventuras Marina附近酒店

“Property is very beautiful, food in Mexican restaurant needs to be updated more for a Mexican menu, Paul’s Beach everything it’s very nice, some of the staff was amazing. Very good customer service. only one Lady where you’re making reservation for restaurants she didn’t was so pleasant. Thank you so much for everything we enjoyed our stay”

“We stay at one of Barcelo Maya resorts at least once a year with Palace being our favorite. I'm scoring low our stay this year because how activities were run this year. Basically, activities by pool are followed per schedule, even if there is just one participant. Activities on the beach though are being canceled without any warning. Staff would come, interrupt games without any warning (there is a schedule board that doesn't get updated). I understand weddings on the beach are cool and bring……

“Súper buen servicio 🙌”

“Play list de fondo Muy ruidosa Falta decoración más de playa Como un pozole que no tenía caldo”

“The staff was excellent and the whole experience was great. Plan on booking there again next year.”

“Everything about this resort was outstanding! The staff, entertainment, food accommodations, and cleanliness. I would 100% return.”

“Все прошло отлично!!!”

“Los restaurantes, increíbles. Mi único comentario de mejora, seria modernizar las televisiones de las suites, pero es un detalle menor.”

“The room was cozy and clean with ac. The staff was helpful about planning out our day and went above and beyond. Breakfast was also a very nice touch and enjoyed by the family. Would stay here again. Thanks to the team at Casa Gem.”

“Wow!!! If you are looking to relax in nature this is the place. The hosts and staff were amazing making sure our every need was met including getting a Drs appointment for my son. They would also prepare us meals on request. At night you can enjoy the fire by the cenote with the glowing lights inside the caves. During the day the birds are very entertaining we even spotted a toucan. Honestly we can’t say enough about this heaven on earth. We will definitely be returning next year. ”

“Great hotel. Service and food are outstanding. My only complaint might be that my booked "junior suite with ocean view" technically had ocean view if you count a tiny sliver of blue on the horizon. Apart from that the place is insanely comfortable clean and well organized and that in a huge jungle area. It's also very professionally las Vegas style American which may be a pro or con depending on what you looking for. So all in all amazing hotel. Just don't sell somethibg as ocean view if you……

“👍 ”

“Service is fantastic. Staff really go above and beyond to make your trip feel special. Food is great. Make sure you ask about all food allergies, as some menu item’s dietary warnings do not match actual ingredients, but the staff are more than knowledgeable enough to warn against potential issues! Pool was amazing, and there were always chairs available! Butler service and cart service were incredibly useful and always available. Rooms were cleaned constantly. Regret leaving so soon, and looking……