Santa Maria Novella hotels

We are a family of 4. Our 10 yr old and 3 year old loved the loft and Jacuzzi tub. It was comfortable and right next to the parking garage. *PARKING INFO* There is no place to park on the street so drive past the hotel, take a right at the next big intersection (a piazza) and then take a right again on to a small narrow street, so you are going back towards the hotel, and there are two parking garages along the road. The first is 28 Euros for 24 hours. Then next garage is 25 Euros and they have a deal with Hotel Alba and will deliver your car back to the hotel one time. They are both very close, so unless you have a lot of luggage it is no big deal to walk back and forth. If you've looked at the map then you know how central the hotel is to all the main attractions. It was very convenient to walk back to the hotel....with kids, from any of the downtown sites. The buffet style breakfast was very good as well.

By far the most comfortable hotel in Italy that I stayed in. Right near the train station which is convenient, and walkable to all the main sites in Florence. The staff was very helpful and friendly.

Wonderful hotel with old world charm. Staff were gracious and spoke English which helped us. Stored our bags while we shopped before getting back on train.

We were pleasantly surprised to find such a nice hotel so close to the train station. We liked everything about it.

This is our second stay at the hotel and we enjoyed it very much.

We had a beautiful room overlooking the square. Fantastic and comfortable bed. The breakfast room was so beautiful, and the breakfast served was delicious with lots of choices. This is a nice location -- it was close to the station but not in the gritty neighborhood near the station.

Great experience - we had 5 rooms for a family group and it was a lovely all around hotel - AMAZING breakfast each morning, wonderful staff, rooms were clean and comfortable - highly recommend this hotel!!

Great hotel in a quiet area, not far from atractions

On Sunday 28 Sept, 2014, I arrived with my family at the Rosso Hotel, Firenze. When the Hotel Rep (Phillipo) asked for my hotel reservation and Passport, I realized that all my money and Passport was stolen from my purse. It happened apparently before I left Venice, at the St. Lucia train station when I departed to Firenze. I felt so miserable, but the hotel Rep was so understanding and polite. He accepted the only ID I had. He apologized on behalf of his country, and provided me directions to the Legione Carabinieri to file a report. Later helped me faxed the pólice report, and all personal information to the Panama Embassy, in Rome. Phillipo provided me with the address of the embassy office in Rome, and allowed me in representation of the Rosso Hotel, to make long distance calls and internet service in order to obtain an appt with the Panamanian Embassy Rep in Rome at no cost. His support was outstanding, I was able to meet the Ambassador and obtain a "salvoconducto"to leave the country. I like to thank you so very much, and express my appreciation for all the efforts this Hotel Rep did for me. Very seldom you find people like him, which is willing to help you on such a terrible situation. Because of his support, all I can say is that there is an angel anywhere you go. This time, Phillipo was my angel!!! . ALMOST FORGOT, I had credit cards in a different compartment of my handbag!, which helped me pay the City Tax.

At the midnight, there was no one can speak english. So they requested to help our parking problem to next hotel's staff. But everything was great.