Santa Maria Novella hotels

The hotel in a quiet part of town, easy walk from center of town. Breakfast was plentiful and very good. Service very courteous and helpful. Good internet connection. I would go back again.

The Best Western Rivoli is an easy walk from the train station and close to many attractions. The hotel is full of character and it is a lovely place to stay. There are some nice touches around the hotel. We stayed for 4 nights but unfortunately we were too busy to take advantage of the large Jacuzzi area. The breakfast was varied and buffet style. The chocolate croissants are fab!! The waiters were polite and helpful. Unfortunately on arrival, the room we had requested was unavailable and we were given 2 single rooms for the night. The reception staff went out of their way to make things right for us and we were upgraded to a suite the following day, which was fabulous. The beds in the suite were more comfortable than the single ones. Reception also contacted the Uffizi for me when I somehow booked my tickets for the wrong day! Again this was sorted quickly with a smile. I have to mention Daniele who was particularly helpful and professional. The WiFi isn't free for hotel guests at the moment but hopefully will be soon. The rooms and hotel areas were clean and well kept. I would definitely stay here again and recommend it to others.

The hotel is well run and very clean. It was a bit confusing to reach by foot based on my Google map, but it once you figure out you can walk to and from the train station (S.M.N., Florence) in about 10-15), just follow the flow of the tram line. You're also only a short 10-15 to the city centre. If you are like me, and are not a big fan of eating the same style of food each day, there are a few multicultural restaurants when you walk on Via el Prato (Mexican, Chinese, Indian and the most delicious Peruvian food EVER!!!!!!! at El Tiburon on Via Borgo Ognissanti). The walk along the Arno is also amazing. Within a 5 minute walk to a grocery store and a laundry mat.

Walking out from the terminal to your right you will see the hotel, perfect lacation for one or two nights. Breakfast was excelent and very clean. Room were perfect, lovely.

A great place to stay if you are the kind of person who doesn't call room service every five minutes. Basically like you live in Florence and you have a nice mom who comes in and straightens up your room and fixes you a light breakfast. Fantastic place. The young lady who came in every day spoke clear English and had a good sense of humor.

We had a very enjoyable stay in Florence and were able to pack a lot of sight-seeing into our three day trip due to the handy location of the hotel close to the church of Santa Maria Novella. All the other main attractions are all within walking distance.

We had such a great experience here. We were a bit upset on our first morning there because there are working on the pool area and it is loud. When I called down to the desk they offered to show us other rooms and upgraded us at no charge. The room was so clean and the staff were just amazing. We stayed for four nights and wish it was 10. Breakfast was great!

The staff was outstanding. The free breakfast included a selection of meats and cheese, breads, hard boiled eggs, cereal, fruit, and the usual drinks.