Santa Maria Novella hotels

We had a beautiful room overlooking the square. Fantastic and comfortable bed. The breakfast room was so beautiful, and the breakfast served was delicious with lots of choices. This is a nice location -- it was close to the station but not in the gritty neighborhood near the station.

Wonderful hotel with old world charm. Staff were gracious and spoke English which helped us. Stored our bags while we shopped before getting back on train.

Hotel was in a great location, near the train station and easy to walk throughout the city. It was a charming and beautifully furnished hotel. Staff were attentive, breakfast was excellent and the room was beautiful, clean and modern. Not large, but charming. I would stay there again in a heartbeat.

We were pleasantly surprised to find such a nice hotel so close to the train station. We liked everything about it.

This is our second stay at the hotel and we enjoyed it very much.

By far the most comfortable hotel in Italy that I stayed in. Right near the train station which is convenient, and walkable to all the main sites in Florence. The staff was very helpful and friendly.

Great experience - we had 5 rooms for a family group and it was a lovely all around hotel - AMAZING breakfast each morning, wonderful staff, rooms were clean and comfortable - highly recommend this hotel!!

On Sunday 28 Sept, 2014, I arrived with my family at the Rosso Hotel, Firenze. When the Hotel Rep (Phillipo) asked for my hotel reservation and Passport, I realized that all my money and Passport was stolen from my purse. It happened apparently before I left Venice, at the St. Lucia train station when I departed to Firenze. I felt so miserable, but the hotel Rep was so understanding and polite. He accepted the only ID I had. He apologized on behalf of his country, and provided me directions to the Legione Carabinieri to file a report. Later helped me faxed the pólice report, and all personal information to the Panama Embassy, in Rome. Phillipo provided me with the address of the embassy office in Rome, and allowed me in representation of the Rosso Hotel, to make long distance calls and internet service in order to obtain an appt with the Panamanian Embassy Rep in Rome at no cost. His support was outstanding, I was able to meet the Ambassador and obtain a "salvoconducto"to leave the country. I like to thank you so very much, and express my appreciation for all the efforts this Hotel Rep did for me. Very seldom you find people like him, which is willing to help you on such a terrible situation. Because of his support, all I can say is that there is an angel anywhere you go. This time, Phillipo was my angel!!! . ALMOST FORGOT, I had credit cards in a different compartment of my handbag!, which helped me pay the City Tax.

Excellent hotel in an excellent location. Situated just opposite the train station. Building looks old and rusty. But you'll be in for a treat once you enter the hotel. Florence is awesome. You can practically walk to most of the places of interest from this hotel.

We booked last minute at an amazing price and, being naturalaly pessimistic, waited to find the catch - but there wasn't one!! The Ravioli is in a super convenient location with attentive, friendly staff and is immaculately clean and tidy everywhere. The bonus was the jacuzzi pool which we had to ourselves for the whole evening. If we came back to Florence, we wouldn't hesitate to book again.