“We rented a family suite and when I booked I called and messaged that we have twin 15 year old sons confirming that the suite we rented had 3 beds, one king and two doubles. In addition to renting the family suite, I also rented a king room for my in-laws. I had requested our rooms be on the same floor so we could all be together. Not only did we arrive to be told that our rooms were NOT on the same floor, but when we entered our family suite, there were only TWO KING BEDS. My twin sons could……
“We rented a family suite and when I booked I called and messaged that we have twin 15 year old sons confirming that the suite we rented had 3 beds, one king and two doubles. In addition to renting the family suite, I also rented a king room for my in-laws. I had requested our rooms be on the same floor so we could all be together. Not only did we arrive to be told that our rooms were NOT on the same floor, but when we entered our family suite, there were only TWO KING BEDS. My twin sons could……
Robert