“The room I had was terrible. No working phone to call the lobby, no wall covers for the plug outlets. Hole in bathroom ceiling where the vent should have been. No fitted sheet on the bed just a large sheet that wasn't even tucked. Ironing board but no iron and the headboard had hand and footprints visibly like ot doesn't get wiped down! I only had 1 towel, 1 washcloth for 2 visitors. Looked NOTHING like the pictures and I will never go back!”
“While our room was clean, the hallways were not clean and felt very dingy. The breakfast was ok but not great. I was disappointed with the quality as I’ve always had good experiences with La Quintas in the past.”
“The pool and spa were closed with very unclear response from staff. One said both were closed when I asked about it at check in and upon check out, the other said it was just the spa but wasn’t sure. They had a desk sign that guaranteed that guests would receive a satisfactory stay or it would be made right. Nothing was offered to me for the pool being closed until I pointed to the sign and then they said I could have gotten a free breakfast but I no longer had time for breakfast. The manager……