“I’m a repeat guest at this property, but this stay was disappointing. My biggest concerns were not the room itself, but the way charges were disclosed.
During Hilton digital check-in, a $200 incidental authorization was placed on my card without any disclosure I could see that an incidental authorization was about to be made or what the amount would be. I specifically looked before completing check-in. I had to call Hilton Customer Care and later ask the hotel to determine what the $200……
“We had such a great stay! The location couldn’t have been better, and everything was easy to access. The space was spotless and had everything we needed. We truly felt comfortable and enjoyed every moment. The host was fantastic—communication was always quick and helpful. We would absolutely come back!”