“Overall, a disappointment. We've stayed at the Island Grand before and it was fantastic. The Rumfish, no so much.
1. We did not get the upgraded villa we reserved and paid for, because "none were available". No compensation.
2. There was no hot water for 2 of our 5 days, due to maintenance on another unit.
3. Paying for parking on-line was a hassle and getting help was challenging because "it's a new system. "
4. The gift shop doesn't open until 3pm??
5. Rumfish is just a beach hotel. The……
“El desayuno y el servicio de los empleados es excelente, el inodoro por debajo no estaba limpio, es mi segunda vez en el hotel, lo repeti porque me gusto, he ido las dos veces por mi cumpleaños y es primera vez que sucede esto, lo unico negativo o sugerancia para el hotel es que climaticen la piscina, es una pena que el agua este bien fria teniendo un bello paisaje”
“Hotel was very close to the airport and had a good restaurant and bar. Rooms were well appointed and clean. The only thing I didn't like was the way the lights by the bed were wired. You had to turn them off using a switch by the door. Inconvenient!”
“Loved our stay here!! Staff is extremely friendly, rooms and entire resort very clean, beautiful location right on the beach, and the cookies in the lobby were great! Would absolutely stay again!!”