Excellent hotel, my only complaint would be the Peninsula food service.
We ate at the Shanghai Terrace our first night on site and honestly the food was only 2 stars. Specifically the appetizers were minuscule, and 90% pastry dough. Whatever filling was supposed to be inside all the dough largely wasn’t. The whole Peking duck was arranged haphazardly on the plate, the skin was not really crispy, and the taste experience was completely lackluster.
As to the main dining room the service...
Excellent hotel, my only complaint would be the Peninsula food service.
We ate at the Shanghai Terrace our first night on site and honestly the food was only 2 stars. Specifically the appetizers were minuscule, and 90% pastry dough. Whatever filling was supposed to be inside all the dough largely wasn’t. The whole Peking duck was arranged haphazardly on the plate, the skin was not really crispy, and the taste experience was completely lackluster.
As to the main dining room the service...
Michael
Reviewed September 27, 2025Reviewed September 27, 2025
ABSOLUTELY BEAUTIFUL HOTEL. FIRST RATE AMENITIES. FIRST RATE STAFF. KAREN AT THE CONCIERGE DESK WAS ESPECIALLY HELPFUL. FREE AUTOMATIC UPGRADE TO A BEAUTIFUL SUITE WITH A LAKE VIEW. SUITE WAS AKIN TO A VERY EXPENSIVE APARTMENT. ONLY COMPLAINT AND IT IS VERY MINOR. SINGLE PLY TOILET PAPER WAS BENEATH THIS PLACE. OVERALL WE LOVED IT.
ABSOLUTELY BEAUTIFUL HOTEL. FIRST RATE AMENITIES. FIRST RATE STAFF. KAREN AT THE CONCIERGE DESK WAS ESPECIALLY HELPFUL. FREE AUTOMATIC UPGRADE TO A BEAUTIFUL SUITE WITH A LAKE VIEW. SUITE WAS AKIN TO A VERY EXPENSIVE APARTMENT. ONLY COMPLAINT AND IT IS VERY MINOR. SINGLE PLY TOILET PAPER WAS BENEATH THIS PLACE. OVERALL WE LOVED IT.
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How much does it cost to stay in a 5-star hotel in Chicago?
How much you pay for a 5-star hotel in Chicago can vary according to the time of year you travel and how long you plan to be away, among other factors. Use our price per night filter and other search tools to score the best deal on an indulgent stay.
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What makes a hotel 5 stars in Chicago?
From fine dining venues and 24/7 fitness centers to swimming pools and dreamy bedding, the 5-star experience in Chicago is all about indulgence and comfort. But it requires more than just top-notch perks to earn a 5-star rating. Accommodations must also deliver superior guest services like massage treatments, on-site laundry and 24-hour concierge services.
Are there any 5-star all-inclusive resorts in Chicago?
Our filter tool is the easiest way to narrow down what you want. Select "All inclusive" and "5-star" to see the most luxurious hotels in Chicago where your accommodations, meals, activities and entertainment are included in the price. At these retreats, your trip is pure extravagance from the moment you pull up to the entrance.
Although you won't find any 5-star vacation rentals in Chicago on our site, we have a range of properties that promise a terrific getaway. Find one that suits your needs by checking out our vacation rentals in Chicago.
Are there any 5-star hotels in downtown Chicago?
Check in to The Langham, Chicago and take advantage of being close to the sights and sounds of downtown Chicago.