Find Hotels with a Pool in Allendale, MI

"Hotel is confusing- need signage that says to pull in and park and where the lobby is. There was no parking spaces even though we paid $18 for parking after returning from an event downtown. There were no towels for the pool or gym the entire stay, every time staff questioned they had a different lie- we are cleaning them, we don’t have enough we need to order more, therefore the lobby was wet from people coming in and out of the pool that expected towels. One guy we talked to told us not to bother he had been there for four days and there were never towels his whole stay. When our soaking wet kids got back to our room I cleaned off the floor with a hand towel and it was black from how dirty the entrance was- no reason for it to be from us coming in once to change into bathing suits. Hot tub had a ton of foam that was dirty, pool had so many chemicals one of the kids we were with had a rash. Breakfast was decent multiple options, eggs were cold, kids complained sausage and potatoes were cold and way too much pepper. Unfortunately when we return to GR this won’t be where we will stay. "

"We had a really great stay! Everything was clean and the staff was wonderful"

"Yes"

"Read the small print. No microwave, no fridge, no continental breakfast."

"A few items appeared to be in poor repair. Mattress was lumpy, tub plug not functioning. Otherwise clean and Okay."

"Courteous staff Clean room"

"Everything was clean and in working order in our room. The housekeeper was very nice and polite. All the staff we’re welcoming "

"Excellent property and staff."

"I did not feel safe staying here due to the environment. There was blood and stains on various parts of the room, like walls, bed, curtains (I took images), there are patches of paint missing on the walls, the smell/odors in the halls and room are nauseating and overwhelming of smoke and other smells. The lady that checked me in & checked me out (about 15 minutes after I checked in) was very nice and patient. Listened to my experience. Been trying to get a status on my refund, Expedia has been calling them and no answer & I’ve been messaging the hotel after they said they would release back my funds and they do not respond. "