艾伦代尔 3 星级酒店, $71 起

“You will find a very clean and modern hotel when you're staying at the Hyatt downtown Grand Rapids. From check-in to check-out all the staff was super friendly and helpful. The rooms are very clean, well maintained and come with a coffee maker and a mini fridge. The shower has great pressure and hot water!! The hotel serves breakfast in the morning that has quite the variety. There is something for everyone. We drove up from Indianapolis and friends drove in from Detroit, making the hotel a……

“This facility had people just hanging out in the parking lot after dark. There were upsetting Halloween decorations everywhere and that was very dark and unwelcoming. The shower curtain rod was not securely fastened to the wall and looked like it would fall down. The buttons on the airconditioner unit were worn off and unresponsive. There were unpatched screw holes in the walls. The plate on the neck of the shower head wasn’t secured. There was a used washcloth hanging over the shower head……

“The room close to highway is too loud to fall asleep.”

“Location is ideal. Plenty of bars, restaurants & shops close by. Clean room, excellent pillows. Downside elevator was very slow, no mini fridge in rooms, loading & unloading parking is pretty much nonexistent.”

“Claimed there was complaints about smoking when I wasn't even in room yet they didn't bother knocking on my door while I was a guest there just waited until after my 7 day stay to hit my credit card with 3 charges $100, $150 and $46!! Plus charged me $33 for parking while their garage was full and I had to pay to park in another garage and walk the further distance late at night with my mother with unsavory characters hanging in the stairwell. Unprofessional manager Andrew hung up on me because……

“Overall is good. Nice hotel, it will be great if they can offer more options on food.”