Alsip Resorts & Spas

Truly a lovely hotel. The staff were exceptional very attentive to our needs. The hotel restaurant was amazing. All of our needs were met beyond out expectations. The spa was easy to make appointments with and the care was too notch.

Beautiful hotel & room, excellent location, great staff. Lots to see & do in Chicago.

Location is good. 10-20 minutes’ walk (8 – 10 blocks) to South to the “river” area. It is a nice walk along the “magnificent mile” part of the Michigan ave. There are other hotels closer to that area if you do not want the walk. Just a block from the 360 Chicago Observatory. Facilities are very good. The Lobby is on the 5th floor making in / out of the hotel a bit inconvenient with a separate elevator ride. Because of this the entrance to the hotel is rather underwhelming as well. Lobby area is nice with the main restaurant. You will probably not have lunch / dinner here but breakfast is good. There is a Chinese restaurant and a bar as well that we did not try. Rooms are near excellent. Clean, new and modern although not big. Beds are some of the best I had. The room would have been a top 5 star except for the single lavatory where double is now common on top hotels. Service is excellent with one exception that there was no water in the room the first day. It may have been an isolated case, but you may want to check that when you check in. Front desk and concierge were great. The latter had very good suggestions for restaurants (need to go to “Chicago Cuts” and the “Signature Room”). One exception for the excellent was the night-time service at the main restaurant where we had some drinks – but that may have been just on person, we’ll not count it.

1st stay in this hotel. Very nice.

I had no problems with my trip, hotel was clean, staff was nice, bed was very comfortable, showers were nice and the location was excellent. My only complaint is that I was expecting "excellent views" and actually upgraded rooms to get a better view but could only see the Sheraton across the street.

Rooms are on the small side, but well appointed. Staff helpful. Most nearby restaurants are chains - not "special" dining

I love a smaller hotel and this one did not disappoint! Though our room faced East Ontario, we were on a high floor so it was very quiet. The room was well sized; the bathroom was a little on the small side but that is expected for a city location. The staff was always friendly and helpful! Great gym and spa on the lower level and we were walking distance to just about anything we wanted to do! We will definitely be back!!!

This hotel may look a bit outdated but it provides excellent service, a nice suite space, is clean and handy to walk around downtown/river park area. Price is reasonable for a downtown area.

Small room, but I didn't spend a lot of time there; room service was excellent. The room was very clean and the staff very nice and helpful. Downtown Chicago has great shopping and I didn't have to drive to go shopping in the evenings.

We had a great room with a view of the lake. The location, just next to Millennium Park, was superb and we were just two blocks away from a subway station. The staff were friendly and helpful. The room was quiet and comfortable.