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"Clean, quiet, stay"

"Third time staying here and as usually, it's a pleasure! Will be back soon!"

"We frequent this hotel often, it has everything we need as a family of 5. The pool,breakfast and happy hour is all really nice! My only complaint would be, the room was dirty. The walls and around the coffee maker had stains and marks."

"Hidden charges for parking were not appreciated "

"Service was perfect! Strongly recommend the top floor bar! Wonderful views! "

"Room was fantastic, reasonably priced. Valet staff were great, front desk staff were super friendly. All in all, I’d recommend staying here"

"Quiet, clean, and the Knick restaurant was very convenient being right downstairs. "

"Good"

"Expedia lists the hotel as pet friendly. When we arrived with our fur baby, the woman at the desk seemed unsure if they accepted pets or not. Finally she said they could, but there was a retainer fee of $100 that we would get back upon checkout and room inspection. No problem. Paid it. Next morning I look at my bank app and they had taken $212 out, but later it was corrected to $100. Checked out the following day, and was told that it would be a few days and our money would be returned. After a week and it had not been returned, I called them. The lady who answered didn’t know the answer. She stated she would have to talk to her manager and she would call me back. She didn’t call back. Few days later I called again. I was then told the return of my deposit can take up to 2 weeks. Ok, np. After 2 weeks and still no refund, I called the corporate office. Then I was told that sometimes it can take longer, and actually the pet policy had changed. They don’t allow pets anymore. She said she was going to look into the issue and call me back. That was a week+ ago. No phone call no refund. I am now a month past our stay date. No refunds, no call backs. zero. At this point I don’t have high expectations of hearing from again, nor getting my deposit back. For the record, we are responsible pet owners and there was absolutely no reason that it shouldn’t have been returned, our little man was a perfect gentleman for the stay.. no mess, no smells.. nothing. We won’t be going back there."