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Grand Oasis Palm All Inclusive

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Minibar, in-room safe, blackout drapes, soundproofing
Superior | Minibar, in-room safe, blackout drapes, soundproofing
7 bars/lounges, swim-up bar, beach bar
Shower, free toiletries, hair dryer, towels
Couples treatment rooms, body treatments, body wraps, facials

Overview of Grand Oasis Palm All Inclusive

Grand Oasis Palm All Inclusive

3.5 star property

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationPlaya Tortugas7 min walk
  • Popular LocationLangosta Beach12 min walk
  • Popular LocationLas Perlas Beach19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Room options

About this area

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Tortuga Beach and Delfines Beach. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Playa Tortugas - 7 min walk
  • Langosta Beach - 12 min walk
  • Las Perlas Beach - 19 min walk
  • Tortuga Beach - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • Cancún - 9 min walk
  • Restaurant Dos Lunas - 8 min walk
  • Sirenas Raw Bar - 5 min walk
  • Boost Pool Bar - 8 min walk
  • Carnitas Michoacán - 3 min walk

About this property

Grand Oasis Palm All Inclusive

3.5-star all-inclusive property located in Zona Hotelera
Take advantage of a marina, a swim-up bar, and a beach bar at Grand Oasis Palm All Inclusive. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach towels. Treat yourself to a facial, a manicure/pedicure, or a body treatment at Kin Ha Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants. Enjoy onsite activities like kayaking and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A free beach club on site, a ballroom, and wedding services
  • An elevator, meeting rooms, and a 24-hour front desk
  • Guest reviews speak well of the family-friendly amenities, beach locale, and helpful staff
Room features
All 221 rooms offer comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bites Food Hall
  • Careyes
  • Los Agaves
  • Sisal Buffet
  • The White Box

Things to do

  • Arcade/game room
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.43 per accommodation, per night
  • Service fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Grand Oasis Palm All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Oasis Palm All Inclusive?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Grand Oasis Palm All Inclusive on Jun 2, 2023 start from $246.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Oasis Palm All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Palm All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Oasis Palm All Inclusive?

Check-in is from 3:00 PM - midnight.

What time is check-out at Grand Oasis Palm All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Oasis Palm All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, soccer, aerobics classes, and more.

Where is Grand Oasis Palm All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 2 mi (3 km) of Museum of Popular Mexican Art, Playa Tortugas, and Langosta Beach. Tortuga Beach and Puerto Cancun Marina Town Center are also within 2 mi (3 km).

Grand Oasis Palm All Inclusive Reviews

Grand Oasis Palm All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 324 out of 1095 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 230 out of 1095 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 191 out of 1095 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 140 out of 1095 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 210 out of 1095 reviews" "
" "2 - Terrible 19%

7.5/10

Cleanliness

7.0/10

Staff & service

6.7/10

Amenities

6.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

2/10 Terrible

Norma

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
This place changed our reservation to their other property the sense it was a hassle moving back and forth with kids. Their bed sheets ans pillows were dirty. Only 1 elevator worked majority of the time and elevator only fits 5 adults at most. The room had no control, AC didn't work. Will never sray here again.
Stayed 4 nights in May 2023

4/10 Poor

EDUARDO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeepeing it does not exist. Room 2439 Check in Friday May 26th, Check out Subday May 28th. In all time they never even changed towels. There is no cleaning service
Stayed 2 nights in May 2023

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó la playa. La comida, la habitación muy cómoda.
Stayed 4 nights in May 2023

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay 👌
Stayed 3 nights in May 2023

2/10 Terrible

Enrique Ventura

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything was bad noises to loud can't sleeping bathroom door doesn't close right toilet doesn't works right not enough talls food really bad a little pcs of ceramic comes out on my food if you ask for a better view you have to pay additional money I won't go back to that hotel for nothing
Stayed 7 nights in May 2023

10/10 Excellent

felix

Traveled with family
Liked: Cleanliness, property conditions & facilities
Na
Stayed 5 nights in May 2023

8/10 Good

Alberto Eliseo

Traveled with partner
Liked: Cleanliness
It’s all inclusive hotel, but you don’t have a full access to restaurants, you need to pay more money for that, the rooms are kind of old, need some repairs, I paid extra for a bigger room with a ocean view and the room have the view but it was old and small, the food it’s ok, but no variety.
Stayed 5 nights in May 2023

4/10 Poor

Martin

Traveled with family and small children
Liked: Cleanliness
Online they described the resort as a family friendly spot. They had very limited selections to entertain the children. All shows started at 10PM and almost no activites during rhe day. The resorts food selection was very poor, 3 different buffets amd they were all the same. (You want better food then you have to pay more). Our first room had a horrible smell coming from the mini fridge, so they moved us to a different room the next day. Our family member upgrated thier room to find tht the AC was leaking water and was causing the wet floor by the entrence. They were told they could move but not get money back for the upgrade. Luckally, we found a restraunt 3 hotels down that had quality food we could enjoy and get away from the crappy site. The staff was friendly but only about 5 knew how to be fluent in English. (Most of the time they looked at us like we were outcasts.) We booked out rooms at Grand Oasis Palm but we were placed at The Sens who were their sister hotel. When i questioned this I was brished off because they own them so they have the right to rent their rooms to cover themselves. Definatly will not be staying there again.
Stayed 7 nights in May 2023

10/10 Excellent

HECTOR URBINA

Traveled with partner