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On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

3.5 out of 5 Good
1,000 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All inclusive
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationLangosta Beach12 min walk
Popular LocationTurtle Beach2 min drive
Popular LocationTortuga Beach4 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Choose dates to view prices

  • Grand Lagoon View, Up to 2 kids eat and stay free

    Room amenities

    • 355 sq ft
    • Lagoon view
    • Sleeps 5
    More detailsGrand Lagoon View, Up to 2 kids eat and stay free
  • Grand Ocean View Room, Up to 2 kids eat and stay free

    4.1/5 guest room rating

    Room amenities

    • 355 sq ft
    • Partial ocean view
    • Sleeps 5
    More detailsGrand Ocean View Room, Up to 2 kids eat and stay free
  • Sian Kaan Junior Suite

    Room amenities

    • 355 sq ft
    • Sleeps 2
    More detailsSian Kaan Junior Suite
  • Sian Kaan Master Suite

    Room amenities

    • 355 sq ft
    • Sleeps 2
    More detailsSian Kaan Master Suite
  • Grand Standard Room, Up to 2 kids eat and stay free

    3.5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsGrand Standard Room, Up to 2 kids eat and stay free
  • Grand Family Suite, Up to 2 kids eat and stay free

    Room amenities

    • 355 sq ft
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsGrand Family Suite, Up to 2 kids eat and stay free
  • Sunset Room, Up to 2 kids eat and stay free

    Room amenities

    • 355 sq ft
    • Water view
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsSunset Room, Up to 2 kids eat and stay free
  • Sian Kaan Standard

    Room amenities

    • 355 sq ft
    • Lagoon view
    • Sleeps 2
    More detailsSian Kaan Standard
  • Grand Standard Non Refundable Room, Up to 2 kids eat and stay free

    4/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 5
    More detailsGrand Standard Non Refundable Room, Up to 2 kids eat and stay free

About this area

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Traveling with kids? Don't miss Cancun Interactive Aquarium and Aquaworld. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Langosta Beach - 12 min walk
  • Turtle Beach - 2 min drive
  • Tortuga Beach - 4 min drive
  • Benito Juarez Municipal Building - 6 min drive
  • Dubai Palace Casino - 16 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 32 min drive

Restaurants

  • The White Box — 1 min walk
  • Careyes — 1 min walk
  • Padrino's Pizza Express — 3 min drive
  • Sushi Go — 4 min drive
  • La Palapa Belga — 4 min drive

About this property

Grand Oasis Palm All Inclusive

Beach spa retreat walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 221 rooms offer minibars, rainfall showerheads, and flat-screen TVs with cable channels. Hair dryers, safes, and showers are among the other amenities that guests will find.
Grand Oasis Palm All Inclusive offers 221 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kin Ha Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 10 restaurants and 1 coffee shop/café
  • 7 bars/lounges, 1 beach bar and 1 swim-up bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Children's pool
  • Free beach club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beachfront location
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I cancel my reservation for free at Grand Oasis Palm All Inclusive and receive a full refund?
Yes, Grand Oasis Palm All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Oasis Palm All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Oasis Palm All Inclusive?
As of Oct 26, 2020, prices found for a 1-night stay for 2 adults at Grand Oasis Palm All Inclusive on Oct 27, 2020 start from $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Oasis Palm All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Oasis Palm All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Oasis Palm All Inclusive?
Self parking is free at this property.
What time is check-in at Grand Oasis Palm All Inclusive?
Check-in is from 3:00 PM–midnight.
What time is check-out at Grand Oasis Palm All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Grand Oasis Palm All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, soccer, aerobics classes, and more.
Where is Grand Oasis Palm All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within a 15-minute walk of Jardín del Arte and Langosta Beach. Tortuga Beach and Turtle Beach are also within 2 mi (3 km).
3.5
Good
5 - Excellent
298
4 - Good
279
3 - Okay
190
2 - Poor
126
1 - Terrible
107

4.0/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Sad face IconDisliked: Cleanliness, property conditions & facilities
Not meet my expectations... the buffett is horrible and you have to do recervation for the others restaurants, beach is dirty and and the water is not clear as the pictures, although the staff is nice but definitely i wont pick this hotel again
Stayed 5 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice , staff was attentive and friendly, they clean our room every day , restaurants offer really good food
Stayed 7 nights in Oct 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All of my family enjoyed Grand Oasis Palm, comfort, fun and hospitality. Gracias por todo!a Nos vemos pronto
Stayed 6 nights in May 2019

3/5 Okay

Traveled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
I wanted to get a bigger room as it was expected when reserved, they said all rooms are same size and I should recall my agent which was impossible as it will international call . Then finally after a lot of arguing they agreed to move me to better not bigger room , also they insisted to put me in the older building and say that the newly one is for adults only which was a lie as later I saw a lot of families with kids stayed there
Stayed 7 nights in Oct 2020

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I loved it! Beautiful beach! The check in was a bit rough, but after that it was a great trip.
Stayed 4 nights in Feb 2020

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