Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2016
Pros: Location
Cons: Hot water for showers
Location: Great location, walk to most everything.
Hotel location was great, staff was excellent. Rooms basic, showers were cold.
3 out of 5
Recommended
for Everyone
by A verified traveler from Veneiza

Posizione eccellente

Posted Dec 7, 2015
Pros: Posizione, vistz maee
Cons: Colazione, WiFi, accoglienza del front office
Location: Hotel vicino all'imbarcazione Ultramar per Cancun, fronte mare, a due passi dai locali del centro e dai piccoli ristoranti di pesce sulla spiaggia
Abbiamo soggiornato per una vacanza di 2 settimane con la mia famiglia. La posizione dell'hotel è fantastica :noi abbiamo pagato il supplemento per la fronte mare e ne vale la pena. Il problema è la colazione : non contesto né la quantita né la qualità ma la varietà. 3 referenze, sempre le stesse. Il WiF è mal funzionante. Il personale del front office è molto scostante. Isla Mujeres è fantastica, l'albergo un po' meno
4 out of 5
Recommended
for Everyone
by A verified traveler from Olympia

Great location

Posted Dec 5, 2015
This isn't a resort - it's a hotel - that does a great job of being a hotel. The location is fantastic - right across, and visible from the ferry terminal. The hotel is clean, well maintained and excellently staffed. The ideal guest is somebody who is looking for a quick breakfast before going out and exploring the island.
5 out of 5
Recommended
for Couples
by Jane from Montreal

Posted Nov 7, 2015 on Hotels
Very convenient to ferry etc. Staff very friendly. Good breakfast.Everything was great except shower was hard to figure out and needed a grab bar
5 out of 5
Recommended
for Couples
by Robert from Toledo, OH

Posted Nov 6, 2015 on Hotels
This hotel was fantastic: beautiful rooms, views, and helpful staff. I had to use their business lounge to try to work out some kinks in our travel plans, and it worked nicely. The only real issue was he inconsistent and generally aggravating WiFi access, which had decent signal strength in the room, but virtually none on the balcony, and which rarely actually allowed an internet connection. Some network optimization is definitely in order.
3 out of 5
Recommended
for Couples
by jamal from Clifton

Overpriced

Posted Nov 1, 2015 on Hotels
Nothing impressive, room very small. Bathroom shower heads were rusty. Lady in the front desk on check out was not helpful, asked her if she could give me a bag and said she didnt have any. THe breakfast lounge is in the lobby and this whole area is opened to the street so it can be uncomfortable to eat breakfast because there is no AC, and plenty of flies eating that eat your food and sting. The only nice thing is the beach view. I paid 50 bucks in the Smart Oasis hotel in cancun and it was superior.
5 out of 5
Recommended
for Couples
by JOAQUIN from Ciudad de México

Muy buen hotel en excelente ubicaición

Posted Oct 14, 2015 on Hotels
Muy buen hotel ubicado en excelente zona de Isla Mujeres, cerca del muelle del ferry y también de playa norte y la calle Hidalgo que es la principal para encontrar actividad y cosas qué hacer. La atención muy buena por parte de Wendy que está en recepción. El hotel cuenta con elevador cosa que no muchos hoteles medianos tiene y la habitación está cómoda y de buen tamaño. Lo único que sugiero mucho al hotel es cambiar el aire acondicionado, ya que solo se puede poner muy frío lo cual fue molesto porque lo teníamos que estar prendiendo y apagando para estar cómodos.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pescara

Bella struttura a pochi minuti dal mare

Posted Oct 11, 2015
Isola favolosa da viverci il resto della vita .....
3 out of 5
Recommended
for Couples
by A verified traveler from patagonia

hotel a una cuadra del puerto de llegada

Posted Oct 6, 2015
Pros: ubicacion
Cons: desayuno
Location: el centro esta a 5 cuadras, la mejor playa a unas diez cuadras, queda muy cerca (una cuadra) del muelle de llegada a la isla
hotel sencillo, pero limpio, sirve para dormir allí y aprovechar el dia para conocer la isla, no para estar allí, la piscina es muy pequeña, el desayuno es poco variado, algo de frutas, yogurt, cafe y panes, sencillo. el personal amable
4 out of 5
Recommended
for Couples
by A verified traveler

Nice option for Isla mujeres

Posted Oct 2, 2015 on Hotels
Great location, very convenient and close to everywhere. Rooms are good. Staff very friendly and helpfull. Breakfast is very very basic.