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Grand Hotel Colonial Cancun

Photo gallery for Grand Hotel Colonial Cancun

Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Grand Hotel Colonial Cancun

Grand Hotel Colonial Cancun

3.0 star property
7.0 out of 10 Good
7.0/10 Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
Map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

Explore the area

  • Popular LocationLas Palapas Park1 min walk
  • Popular LocationBenito Juarez Municipal Building9 min walk
  • Popular LocationPlaza 2813 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive

Room options

About this area

Cancun

Grand Hotel Colonial Cancun is located in Downtown Cancun, a neighborhood in Cancun, and is near the airport. Cancun Mall and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Cancun Convention Center and Aquaworld are two other places to visit that come recommended. Discover the area's water adventures with snorkeling and boat tours nearby, or enjoy the great outdoors with ecotours.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Las Palapas Park - 1 min walk
  • Benito Juarez Municipal Building - 9 min walk
  • Plaza 28 - 13 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • El Botanero - 1 min walk
  • 11:11 Club - 10 min walk
  • Cheester - 3 min walk
  • Quesadillas Tierra del Sol - 1 min walk
  • Cocina Libanesa Sahara - 3 min walk

About this property

Grand Hotel Colonial Cancun

3-star hotel located in Downtown Cancun
Grand Hotel Colonial Cancun is located close to Cancun Mall, and provides a garden. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Concierge services, tour/ticket assistance, and a 24-hour front desk
  • A front-desk safe
Room features
All 47 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower only
  • Soap

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet, per night
Service animals are welcome

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 150 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

Does Grand Hotel Colonial Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Hotel Colonial Cancun?

As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at Grand Hotel Colonial Cancun on Jun 9, 2023 start from $25.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Colonial Cancun pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 150 per pet, per night.

How much is parking at Grand Hotel Colonial Cancun?

This hotel doesn't offer parking.

What time is check-in at Grand Hotel Colonial Cancun?

Check-in is from 3 PM - anytime.

What time is check-out at Grand Hotel Colonial Cancun?

Check-out is at noon.

Where is Grand Hotel Colonial Cancun located?

Located in Downtown Cancun, this hotel is 2.5 mi (4.1 km) from Cancun Mall and within 9 mi (15 km) of Tortuga Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

Grand Hotel Colonial Cancun Reviews

Grand Hotel Colonial Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 76 out of 278 reviews" "
" "10 - Excellent 27%
Rating 8 - Good. 92 out of 278 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 50 out of 278 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 24 out of 278 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 36 out of 278 reviews" "
" "2 - Terrible 13%

7.3/10

Cleanliness

7.6/10

Staff & service

6.5/10

Amenities

6.9/10

Property conditions & facilities

6.3/10

Eco-friendliness

Reviews

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I give 0 out of 5 stars to this property. Horrible WIFI, worn out towels, low quality bath soap, hallway smells like poop, swimming pool not maintained, not in a safe location. I stayed there for 4 days !! HORRIBLE EXPERIENCE!! Don't be fooled by the pictures and good reviews please.

6/10 Okay

Joseph

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Famous

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property was located near all the restaurants and shopping. Terrible dirty hotel. Bad beds. Dirty. Dirty. Dirty. Very dirty pool. Not cleaned. No pump. No filter. Bathroom dirty and small.
Stayed 3 nights in Mar 2023

8/10 Good

JOHN EDWARD

Stayed 7 nights in Feb 2023

8/10 Good

Jeff

Stayed 3 nights in Jan 2023

2/10 Terrible

Nirmal

Stayed 1 night in Jan 2023

8/10 Good

brandon

Stayed 1 night in Jan 2023

2/10 Terrible

V Saikiran

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities
It's in the heart of the city, so the area is walkable to friendly restaurants. I would say it was not worth the money however, due to no air conditioning, cannot flush toilet paper, and poor wifi signal. It was fine, just not great.

10/10 Excellent

william

Stayed 1 night in Oct 2022

General hotel information

Reasons to Book
Room & Property Cleanliness
Star Rating
3
Address
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO
Location
Cancun