One Cancun Centro

3.0 star property
Hotel with free breakfast, near Plaza Las Americas

Choose dates to view prices

Photo gallery for One Cancun Centro

Outdoor pool - One Cancun Centro (Cancun)
Lobby - One Cancun Centro (Cancun)
Exterior - One Cancun Centro (Cancun)
Lobby - One Cancun Centro (Cancun)
Desk, blackout drapes, free cribs/infant beds, free WiFi - One Cancun Centro (Cancun)
Downtown Cancun's Plaza Las Americas offers an eco-certified stay combining environmental consciousness with comfort. Enjoy a full breakfast, relax by the outdoor pool, or visit nearby One Cancun Centro. Free WiFi and helpful staff enhance your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 124 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 124 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504

What's nearby

  • Galenia Hospital - 2 min walk - 0.1 miles
  • Dubai Palace Casino - 10 min walk - 0.6 miles
  • Plaza Las Americas - 13 min walk - 0.7 miles
  • Plaza 28 - 8 min drive - 1.8 miles
  • Puerto Cancun Marina Town Center - 13 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Los De Pescado - ‬14 min walk
  • ‪Four Points by Sheraton - ‬5 min walk
  • ‪Los Chachalacos - ‬15 min walk
  • ‪La Vicenta - ‬15 min walk
  • ‪Costelao - ‬10 min walk

About this property

One Cancun Centro

Hotel near Plaza Las Americas
At One Cancun Centro, you can look forward to free full breakfast, laundry facilities, and a business center. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • An electric car charging station, multilingual staff, and an elevator
  • A computer station, a vending machine, and smoke-free premises
Room features
All 126 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch LCD TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cancun Centro
One Cancun Centro Hotel
One Centro Hotel
One Centro
One Cancun Centro Hotel
One Cancun Centro Cancun
One Cancun Centro Hotel Cancun

Frequently asked questions

Does One Cancun Centro have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at One Cancun Centro?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at One Cancun Centro on Nov 7, 2025 start from $56.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is One Cancun Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at One Cancun Centro?

Self parking is free at this property.

What time is check-in at One Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at One Cancun Centro?

Check-out is at noon.

Where is One Cancun Centro located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Galenia Hospital and Plaza Las Americas. Hospiten Hospital and Plaza Nichupte Shopping Mall are also within 15 minutes.

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Reviews

One Cancun Centro Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 465 out of 1005 reviews
Rating 8 - Good. 347 out of 1005 reviews
Rating 6 - Okay. 130 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
I liked how centrally located the property was but I didn’t like how small the bathrooms were.
Stayed 1 night in Jul 2025

8/10 Good

Jermie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good hotel for the price point
Stayed 3 nights in Aug 2022

10/10 Excellent

Keltric

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and convenient for shopping
Stayed 3 nights in Jul 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great.

One night stay. Great location for us when.we arrived for our main trip. Convenient. Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
✌✌
Stayed 3 nights in Mar 2025

6/10 Okay

Valeria

Liked: Cleanliness
Basic hotel, clean. It's ok for a stopover, but I wouldn't spend there more than one night. Not much around the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2025

2/10 Terrible

Eugenio

This is a one star hotel poor quality on the outskirts of cancun not downtown as advertised Want my three nigths unused
Stayed 4 nights in Jun 2023

6/10 Okay

Mehmet, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one chair to sit, it would be nice if they provide an arm chair so that you can sit and watch tv or read a book instead of lying on bed but the room was small to put an arm chair.
Stayed 1 night in Feb 2023

6/10 Okay

TRINIDAD

Shower water pressures was too weak Everything else was fine

8/10 Good

Genny Rubi

Liked: Cleanliness, staff & service, property conditions & facilities
No fue muy grato que te limitarán con la mantequilla, quien come pan tostado sin mantequilla? Pero igual fue un poco molesto que al solicitarlo a la Sarita. Te lo diera como si te hiciera un favor y más triste que el último día solo me dio una mantequilla que por qué ya no tenían más...y esa misma información le dio a mi familia y solo nos dio una mantequilla por persona entonces ahí ya no entendí, había o no quería darnos? Pero bueno a veces no es el hecho que no tengan es como te lo dicen.
Stayed 2 nights in Oct 2025

8/10 Good

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquilo y cerca del aeropuerto
Stayed 1 night in Jun 2025

8/10 Good

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien el hotel.. Sencillo
Stayed 1 night in Aug 2025

8/10 Good

Juan

This is great if you get a deal and you get what you pay. Clean and proper but very spartan and simple. Wonderful staff though! And decent breakfast. Great deal.
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

8/10 Good

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel One Cancún tiene un buen servicio, lo que no me gustó es que la habitación no tenía ventilación natural ya que no se podían abrir las ventanas olía mucho a moho, lo cual es muy desagradable, aún la ropa de cama tenía impregnado ese aroma. El aire acondicionado disipaba poco el olor. Durante la noche abrimos las persianas para ver el paisaje pero la luz azul de la entrada del hotel es demasiado intensa que lastima a la vista. El personal súper amable, los alimentos del desayuno muy limpios y bien preparados. El aseo de la habitación muy bueno. Me hubiera gustado que tuvieran el servicio de gimnasio.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the staff, food, and location! Transportation was easy to arrange when needed. Only downside was my early check-in request for 11 AM wasn’t met, my guest and I had to wait over 4 hours in the hot lobby after our flight. Closer to check-in time, staff suggested we relax on the rooftop and grab lunch, which was nice, but our room still wasn’t ready until after 3 PM. Other than that, everything was fantastic!
Stayed 1 night in Jul 2025

2/10 Terrible

jorge enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No deberían de hospedar en estas condiciones
Stayed 1 night in Aug 2025

8/10 Good

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien para descansar una o dos noches…
Stayed 1 night in Aug 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fue genial muchas gracias!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial personal muy atento Servicio de caferia las 24 HRS Muy limpio , el desayuno muy bueno. Si regreso😊😊
Stayed 5 nights in Jul 2025

8/10 Good

YENNY KARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible y seguro
Stayed 1 night in Jul 2025

8/10 Good

Edgar Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion para descansar
Stayed 1 night in Jul 2025