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The location an service clean the staff was very helpful
I was told I would have a high floor room with a view, I was not given either but I did enjoy the hotel and a lower level room.
Beautiful hotel! The service was excellent. Very Helpful
love that you had options to sit for drinks, either in the game room, library or Cindy's rooftop. It was impossible to get a reservations at Cindy's rooftop for dinner and drinks.
The ACME has become our favorite Chicago hotel. Great location and staff, fun interior, always clean and comfortable.
The property was all about customer service. Besides the fact it was in a good location the staff was very sweet and helpful. Beautiful decor and was gorgeous. Will stay here again.
Beyond expectations, welcoming staff, clean room, comfortable bed and all within walking distance to shopping, restaurants.
great location if you plan to stay in the loop and downtown area, close to a lot of sight seeings and shopping. staff was friendly in my experience and service was good.
Great location!! Very friendly staff. Great breakfast. It only lacks hot milk for my coffee:)
It was clean and the location in the downtown chicago was really good. There were a lot of shopping malls.
Very CLEAN! Room small, but all we were there for was to sleep, with visiting the museums our priority.
Location was perfect. Staff was friendly and helpful.
Great central location, the room was large and well appointed. The TV had to be 55 inches. The elevators were quick, so even on the 35th floor we had no issues.
The wall murals were awesome! What a great way to pay tribute to Chicago’s history! My family and I loved it and would stay again and definitely will recommend this hotel to everyone going to Chicago.
I liked the overall decor . Didn’t like that the bathrooms were too small specially the shower. Hard to even spread your arms in the shower as they would hit the wall. There is no coffee machine as well.
The room was beside the elevator so we heard a lot of dinging as well as what sounded like furniture being dragged across the floor but was, more than likely, the elevator. Staff, for the most part, were super friendly and helpful. We would go back but not to that room.
I love the layout of the rooms. Lots of space, great for business travel. We had a couple of disappointments though. The room could have been cleaner ( I could see dust clumps in corners of the carpet. We did not have a fridge in our room and had to specifically request one. Also, the rooms need ...
The location was perfect, as well as the decoration, the cleanliness and great staff.