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The location is ideal for a day of shopping. Only a short cab ride to the theatre. The staff always is friendly and says hello when you pass through.
The property is located in a wonder spot. But the half of the staff that we encounter wasbrude and always with a nasty look in there face..
Older property but very well .aintainrd. would stay here again.
Wonderful ambience throughout, staff are great, incredibly comfortable room and bed.
Great value for the price. Small rooms were expected and delivered but overall pretty quiet and clean hotel. Very friendly staff, great bar right in the hotel. Our room faced a wall so we never got much light or a view which wasn’t ideal, if I stay again I’ll try to avoid that again. Also housekeeping ...
Great people, very attentive and wanted to be sure we had a good time in Chicago. Good location, easy in and out of the city. Valet parking reasonably priced. Rooms smallish but very comfortable.
Great service and location. Easy walk to restaurants and shopping. Hotel bar was quaint with delicious craft cocktails.
Beautiful rooms, nice views, great staff. Allowed us an early check in. It was our Anniversary and we received a box of cookies and an Anniversary card signed by the staff, a nice thoughtful gesture. Very happy with this hotel. I would definitely return here.
The view from the 15th floor was beautiful. The room was clean and very comfortable.
I loved location and awesome price for two nights!
Love the historical aspect of this hotel. Within walking distance to everything we needed and wanted to do. Also loved the rain shower. Dislike the very tiny bathroom. Beds comfy and otherwise a nice stay overall. All staff were super helpful and friendly.
Everything is excellent, will be back in future for sure
Conveniently located, one of the front desk staff wasn't friendly
We love this hotel. Have stayed before and would stay again. Our only complaint is that we have to call downstairs for ice.
The interior design was very modern and interesting the elevators were my favorite
This is our second time to stay at the Ambassador. We love the rooms as they don't seem to back up against each other so the soundproofing is pretty good. Just really nice ambiance!! Nice location to and from the train to O'Hare. Desk personnel so nice.
Staff room and area very nice we enjoyed hitting all the restaurants and shopping near by tv had a good varicose stations
great location; room too dark and plugs didnt all work ; otherwise nice and spacious; comfy beds