Cleveland Pousadas

"Delightful stay. Maybe the most comfortable hotel bed i have slept in. Sheets were fantastic Every staff member i encountered was just fantastic. Thank you"

"Beautiful property centrally located and connected to the Tower City center. "

"Everything was wonderful especially the staff.....front desk was awesome"

"The staff was exceptional, doing everything they could to insure a wonderful time."

"The overall look of the property was pleasant. It looked nice until you got into the elevator. Trash in the elevator. The room was barely clean. Very dusty and actual dirt on top of the ice bucket lid. The bathroom floor was sticky. The room just felt so gross. You just didn’t want to walk with bare feet anywhere in that room. It took two trips ( a long way - we were on the 4 th floor) to get a key that would open the door. They had to give us a new room. Here is the positive: The beds were clean and comfortable It was quiet. Good blackout curtains. Would I stay here again? Absolutely not."

"We stay at this location several times a year for on-site events happening in the banquet hall. Thus far; every time we stay, the elevators are not working (only 2 of the 5 actually work) and the pool area is closed at least one day if not all the days we stay. The free breakfast is not worth it and there is never enough staff on hand to handle proper operations. The hotel needs serious upgrades but is unwilling to spend the money."

"Good selection for an inexpensive hotel."

"Rooms were very comfortable. Staff very helpful. Shuttle service was great."

"While the location of the hotel provides easy access to various venues, the property is dated. The rooms were decent however there is little air circulation, the windows had visible puddles of condensation. Staff attentiveness and service levels were inconsistent. "