Best Resorts in Des Moines

"It is a beautiful hotel. I was disappointed that the pool was not open"

"The room is little bit old and smelly. "

"Staff was very kind and professional. The shuttle was very confusing and hard to get to. The rooms while clean was dingy and very out of the way. Not the worst experience but can be improved. "

"Room was clean and staff were very pleasant, good amenities in the room & a great view. Elevators are direct to floor, which is very nice. Parking was a nightmare. We arrived and were instructed to circle the block, as they were understaffed in valet and there was nobody to park the vehicle. After circling, finding a spot to pull over, we waited 30 minutes before someone was able to assist us. Very frustrating after a multiple hour drive to get there, and having prepaid parking. Would have been better to pay for an overnight spot elsewhere."

"Friendly staff"

"Amazing staff and clean room"

"Breakfast was ok. We didn’t use laundry. "

"Old style building. Roof top deck with great view. We only had one issue. We booked shuttle from hotel to airport at 715. In lobby by 7 & told driver would be here shortly. 730 I go back to desk & same clerk said I wasn’t scheduled til 745. We needed to be at airport by 8. He called the driver & he came at 740. He drove very fast & we were there by 810. Not impressed with the scheduling or the driver. He kept slapping himself in the face while driving like he was trying to stay awake. It was a little scary."

"The water view was the best! The lobby and dining room was nice to sit in. The food was excellent. The room was spacious for 2. No hot water option for making tea in room; just coffee pods. The gym was very unappealing due to no windows and musty smell. It would be nicer to exercise looking at the water view. Would go back for sure!"