“I called ahead of time to ensure late check in, they said they would check me in early and note that I won’t actually be arriving until later. I came in the next day and they said the reservation had been canceled because I was checking in too late and I have to “take it up with expedia.” However, I had stayed at this same location and checked in late at the same time the week before and there was no issues. They made a mistake this time and then told me there was nothing they could do about it……
“I called ahead of time to ensure late check in, they said they would check me in early and note that I won’t actually be arriving until later. I came in the next day and they said the reservation had been canceled because I was checking in too late and I have to “take it up with expedia.” However, I had stayed at this same location and checked in late at the same time the week before and there was no issues. They made a mistake this time and then told me there was nothing they could do about it……
Ella