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“excellente”

“Hot spring river is amazing”

“The pool was often dirty with debris. The food lacked flavor overall and there was not much to do. The staff was okay but enforced rules that were not enforced for other guests. I would not visit this property or Costa Rica again. I stayed from 5/14 - 5/18. ”

“The room were overall good, there were some maintenance that needed to be fix within our room. The top of the slide bathroom door was coming off but all in all the room was clean ”

“Primera vez en el lugar, y definitivamente no será la última. Está a 10 minutos en carro del centro, pero ofrecen transporte gratuito ida y vuelta. La piscina y el restaurante están muy bien, además nos encantó que el happy hour es por dos horas, bastante bien para pasar la tarde en la propiedad. Tienen muchos servicios y actividades, así que se pueden hacer buenos planes para la estancia. La noche que fuimos había música en vivo, pero no estoy seguro si es siempre. El personal es muy……

“They need to update the place. They sever they same food constantly. And no activities at all 😞”

“The breakfast is terrible . The renew room is fine . Cut the rest is terrible also. ”

“This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why: 1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor. 2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep. 3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house. 4. No Umbrellas Provided: On a rainy night, the so-called resort had no……

“Our room was a junior suite with a hot tub out back. The room was large and tastefully decorated. I don’t think it could have been any cleaner. Staff we interacted with were helpful and great to speak with, even with my near nonexistent Spanish. The breakfast was delicious and had a good selection of food. I didn’t use the pool but my wife did. She said it was clean and enjoyable.”

“We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine,……

“Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time.”

“The stuff at front desk was not friendly at all which was a bad start to our stay, employees are very quiet and would make you feel uncomfortable at times, Asian restaurant a big disappointment overall staff was ok at the end ”

“Spectacular View. Nice staff. Decent restaurant. The only complaint is lack of sound proofing.”

“Perfect location if you’re bouncing around La Fortuna, the hotel is truly special. Massive breakfast spread, tons of different thermal pools right on property, and huge clean rooms. Can’t recommend this spot enough. Will absolutely stay again next time I’m in La Fortuna”

“It was nice little expensive for what you get”

“Everyone was kind and rooms were clean! Beach, pool and shopping so accessible and fun!”