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“We travelled with 4 adults and a young child and found our room spacious and clean.The hotel is easy to reach off the highway.When we checked in we were told dinner was provided for free on Wednesdays.That meal was simple but very good.The included breakfast was also very good with many choices.We found all staff friendly and courteous.Good location if visiting the spa in Whitby”

“The TV did not work at all and there was NO help to fix it. The AC was unacceptable, as it was a portable unit that prevented the curtains from fully closing and was VERY loud. When I expressed my concerns and my displeasure with the room the front desk attendant did NOTHING and simply said “we don’t have any other rooms” So I was forced to stay BUT I WOULD NEVER recommend this hotel. I was desperate for a clean, quiet, comfort ain’t place to stay and sadly it was the opposite and added……

“Déjeuner simple et efficace.”

“Hi, I'm satisfied my stay and all your attitude. I can feel the staff very welcome us. I appreciate and highly recommended to stay. A male staff help me to register membership , I stays over 30 days Holiday inn in the pass few year in different country. No staff proactive help me register the membership. And the female staff asked me again when I check out. And she also asked me how to improve. Although the room is not perfect, and somethings need to improve. She really mark it down on the……

“The room was very clean and the staff were very friendly and nice.”

“Nice and quiet place to stay. ”

“Decaf coffee in the room is not helpful for waking up in the morning. Appreciate the effort.”

“Was good in a pinch. That being said, the property is next to a 401 interchange and extremely noisy most of the time. As mentioned above, the manager greeted me with bare, dirty, stinking feet at the door. Not very hygienic! Room had some bugs on the floor but sheets and bedding clean. Hot water took a good 5 minutes to get to the room and shower was adequate. Very small room but was fine for me. Nice to have fridge and microwave. Definitely not a 5 , 4, or even 3 star. A solid 2.5.”

“The room was clean. Outside seating was messy. Coffee maker had no lid for the craffe. Shower was hard to turn on. Good parking. Check in and check out no issues. For the price it was okay.”