萨米特郡提供礼宾服务的酒店

“All good”

“When I checked in, the front desk gave me a room on the first floor. I told her, can I stay higher floor? And I want a relatively quiet room because I need to stay in this hotel for a week. As a result, the expression on the front desk was very unhappy. At the beginning, it said that our rooms were full. After thinking about it, She still changed the room, but I changed to a room with a poor environment and close to the ice machine. So I want to give this hotel a bad review”

“Staff was really helpful and efficient! Lobby and elevators were welcoming and appeared clean. Two-star review is for condition of the room. Although the bedsheets were clean, it smelled like stale cigarettes — kept waking up throughout the night because the smell was so nauseating. It felt like that smell was ingrained over years and it was IN everything — the carpet, the upholstery, the curtains — no amount of daily room service would have been able to rid the smell. The room itself was tidy……

“Cleaning staff great, front desk poor to average, dining was terrible due to construction and food pricing for what you got. The cleaning staff was always friendly and helpful when needed. Front desk slow to work with you when there was a problem. Food they charged you double what you could get at a waffle house or bob evans for less to same quality. The pool was terrible to ok. Had a random dirty sock and dog toy left in their pool for several days. Sauna not working several days……