“The hotel is fantastic and decorated beautifully. I upgraded to a private room and enjoyed the views from the balcony walkway facing the pool. Parking was not as peaceful. The 3rd party garage vendor charged me $500+ as soon as I used my card! I was only staying overnight. I canceled the charge and parked at the nearby open lot for about $75 for 24hrs. Told the staff, and they apologized and provided me with the complaint line for the vendor. Otherwise, the hotel was chic, bright and relaxing.……
“The employees were nice but the hotel was very dirty and I left after my first night. The room was dirty and there were cockroaches. It was very humid and the sheets felt wet. It smelled very musty like mold. I am hoping to get my money back for the two nights that I did not stay.”
“Great location and comfortable beds.
Parking was extremely difficult. Reserved a spot through Parkade, and every single time we left someone parked in our spot. Could chose a different spot on the app, but too small for our car.”