“Overall, we had a pleasant stay. The room was quiet and comfortable. That being said, the sound insulation was not adequate. While this did not happen often nor late into the night, we can clearly hear the conversations of our next door neighbor and when they go out/coming into their room. We checked into the hotel after 8pm and gotten a wheelchair access room. So, the bathroom was big, but we didn't find any towel hook/bar to hang our towels. On the environmental side, this hotel provided……
“The property was very clean but we did have trouble with the cooling system and reaching a comfortable temperature for our preference. The host was extremely nice and quick to respond. We did need cream and sugar for our coffee, and perhaps more coffee had we had cream and sugar but the host did offer to reimburse us if we purchased any. We didn’t because once we were out we just found coffee. We did have difficulty finding a breakfast spot for earlier on Sunday morning. Thankfully, our……
“Excellent location close to the Stanley oark and English Bay. Nice quiet neighborhood off the main street.
It was easy seamless process checking in and out.
Suggest to park at hotel as not a lot of street parking, spots a very narrow so it was a tight fit.
My room was clean, bed was so comfortable. I would stay there again.”
“The rooms are old and outdated. We found our room very musty. The staff didn’t seem very responsive to this concern.
Since we were staying only one night, we dealt with the room, opened windows all night and put fan on medium/high.
The positive things were the hotel location is excellent. Restaurant service and food was excellent.”