“My stay at Windward Passage Hotel was extremely disappointing and unacceptable. I am requesting a significant partial refund because the condition of the hotel and lack of service did not match what I paid for.
During my 5-day stay (August 28-September 2nd), I had to change rooms THREE times, which was extremely inconvenient. I also experienced lack of cleanliness through out all of the rooms I was switched to. Photos are attached showing a dirty remote, a moldy/nasty electrical outlet, a dirty……
“The atmosphere was perfect. Quiet and intimate. The view was amazing. The staff was helpful and polite. The breakfast was fast and delicious. The room and pool was clean. Free parking, and friendly kitties. Wish we stayed longer. Would highly recommend!”