“The location is perfect. Close to the beach and walking distance to many restaurants and shops. This is a nice relaxing place , great for older people not looking for much. It is a little dated, limited amenities, limited food options for included breakfast and limited flexibility when dealing with staff. The staff was very nice and welcoming. It appeared to be a happening place for the locals. They had game nights and all and people from the area would come. The food was decent overall……
“Although very conveniently located if you need something in Santa Cruz; the hotel is very basic; beds are just OK (not very comfortable, pillows so high that are not possible to use); restroom very hot and you get the noise from the street. I don’t think is worth the money.”
“This hotel is a true gem. There is only a 5 minute walk to the beautiful Playa Hermosa. All the staff are friendly and accommodating and the restaurant serves high quality and delicious food. It is safe, tranquil, and exceptionally clean. The tropical gardens are beautifully maintained and my stay was amazing.”
“The resort property was beautiful and pretty well maintained, especially the pools. AND, the staff was very friendly. BUT, if you're going there for the "all inclusive" part of it, it's basically almost non existant. There are 2 bars, one swim up and one in the restaurant area and between the two, you might find 5 bottles of booze (and that's mostly really cheap stuff). The so called "nice" restaurant, Calibri, was not even open the whole time we were there (7 days). And, the food was not that……