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Balcony
Minibar, in-room safe, desk, cribs/infant beds
Minibar, in-room safe, desk, cribs/infant beds
Minibar, in-room safe, desk, cribs/infant beds

Guest reviews

4.6/5 Wonderful
16 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Bar
  • Room Service

Map

Explore the area

Popular LocationŌwakudani3 min walk
Popular LocationPola Museum of Art15 min walk
Popular LocationHakone Ropeway1 min drive

Choose dates to view prices

  • Corner Superior Room

    Room amenities

    • 560 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsCorner Superior Room
  • Deluxe Room

    Room amenities

    • 667 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsDeluxe Room
  • Grand Terrace Suite

    Room amenities

    • 1066 sq ft
    • Sleeps 5
    • 2 Twin Beds
    More detailsGrand Terrace Suite
  • JOHN KANAYA Suite

    Room amenities

    • 1216 sq ft
    • Sleeps 5
    • 2 Twin Beds
    More detailsJOHN KANAYA Suite
  • Panorama Superior Room

    Room amenities

    • 581 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsPanorama Superior Room
  • Standard Room

    Room amenities

    • 420 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room
  • Terrace Deluxe Room

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsTerrace Deluxe Room
  • Terrace Standard Room

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTerrace Standard Room
  • Wa Superior Room

    Room amenities

    • 624 sq ft
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Futon
    More detailsWa Superior Room
  • Wa Suite

    Room amenities

    • 710 sq ft
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Futons
    More detailsWa Suite

About this area

Hakone

Kanaya Resort Hakone is located in Hakone. The area's natural beauty can be seen at Lake Ashi and Ōwakudani, while Hakone Open Air Museum and Museum of the Little Prince are cultural highlights. Hakone Kowakien Yunessun and Mishima Sky Walk are also worth visiting.

Visit our Hakone travel guide
Map
Popular Location

What's nearby

  • Ōwakudani - 3 min walk
  • Pola Museum of Art - 15 min walk
  • Hakone Ropeway - 1 min drive
  • Hakone Kowakien Yunessun - 3 min drive
  • Hakone Gora Park - 7 min drive

Getting around

  • Hakone Gora Station - 4 min drive
  • Kowakidani Station - 5 min drive

Restaurants

  • Paseo - 3 min drive
  • ヴルストハウゼ川上 - 3 min drive
  • 箱根御前 仙石宇京 - 3 min drive
  • Irmori Chaya - 3 min drive
  • Hasanai - 3 min drive

About this property

Kanaya Resort Hakone

4-star hotel, walk to Ōwakudani
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. All 14 rooms boast spring water baths and offer free WiFi and balconies. Refrigerators and minibars are standard, as are flat-screen TVs with satellite channels.
Kanaya Resort Hakone offers 14 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cribs/infant beds (surcharge)
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Beds for children age 3 and younger are not included in the room rate. Extra beds are available and must be requested 3 days in advance of arrival. A fee is charged at the property.
Half Board meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay for half board at the property. Meals must be requested 3 days in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for JPY 5500 per night

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 5500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kanaya Resort
Kanaya Hakone
Kanaya Resort Hakone Hotel
Kanaya Resort Hakone Hakone
Kanaya Resort Hakone Hotel Hakone

Frequently asked questions

Can I cancel my reservation for free at Kanaya Resort Hakone and receive a full refund?
Yes, Kanaya Resort Hakone offers free cancellation on select room rates, because flexibility matters! Please refer to Kanaya Resort Hakone cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Kanaya Resort Hakone?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–9 PM. Late check-in is available during limited hours.
What time is check-out at Kanaya Resort Hakone?
Check-out is at 11 AM.
Where is this property located?
Situated in Hakone, this hotel is within a 5-minute walk of Sengokuhara Onsen and Ōwakudani. Hakone Kowakien Yunessun and Hakone Gora Park are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Kanaya Resort Hakone

4.6
Wonderful
5 - Excellent
12
4 - Good
2
3 - Okay
2
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
4.7
Service and Staff
5.0
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment and I would recommend everyone give it a try. The price is reseanable included breakfast, dinner, mini bars and cars to drop you off around gora station area. I gave it 8.5 +

Stayed 2 nights in May 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

掛け流しのお風呂が素晴らしいです。 冷蔵庫のフリーも嬉しいサービスでした。 お食事は本当に美味しく星付きのレストランでいただくようでした

Stayed 2 nights in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

温泉がとても良く、お肌がツルツルになりました。お食事もとても手の込んだお料理で、ゆっくり過ごすことができました。

Stayed 1 night in Dec 2019