“Booked for weekend, power went out 2 hrs after we checked in. Did not come back on. But hotel had power for elevator and computer to charge our credit card. No lights, no hot water and no food. But still they charged us. Asked for a refund, they offered minimal points, I ask them to comp our room, they would not”
“Booked for weekend, power went out 2 hrs after we checked in. Did not come back on. But hotel had power for elevator and computer to charge our credit card. No lights, no hot water and no food. But still they charged us. Asked for a refund, they offered minimal points, I ask them to comp our room, they would not”
Matt