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Overview of Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

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Guest reviews

4.0 / 5Very Good
439 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Junior Suite Mangrove View With Balcony

    Junior Suite Mangrove View With Balcony

    Room amenities

    • 645 sq ft
    • Sleeps 4
    • 2 Queen Beds
    Show details

About this area

Playa del Carmen

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive is located on a private beach and in a walkable area with good airport proximity. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Traveling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park.

Popular Location

What's nearby

  • Tres Rios Ecopark - 1 min drive
  • El Camaleon Mayakoba Golf Course - 7 min drive
  • Grand Coral Golf Riviera Maya - 8 min drive
  • Paradise Beach - 12 min drive
  • Maroma Beach - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • Casa Las Islas – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Porto Bello – Fine-dining restaurant offering Italian cuisine. Serves dinner on select days. Reservations required.
  • Kotori – Restaurant offering Asian cuisine. Serves dinner on select days. Reservations required.
  • Hacienda Grill – Poolside restaurant offering international cuisine. Serves brunch, lunch, and dinner daily.
  • Il Forno – Poolside restaurant offering Italian cuisine. Serves brunch and lunch daily.

About this property

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

4.5-star property with pools, private beach, full-service spa
Catch some rays on Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 257 rooms feature thoughtful touches like free minibar items and bathrobes, along with conveniences such as sofa beds and coffee makers. Free WiFi and furnished balconies are standard, as are flat-screen TVs with satellite channels.
Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive offers 257 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free theme park shuttle

Food and drink

Free buffet breakfast available daily 7 AM–11 AM
All buffet and à la carte meals, snacks, and beverages included
6 restaurants and 1 coffee shop/café
2 poolside bars, 3 bars/lounges and 1 beach bar
24-hour room service

Things to do

2 outdoor pools
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Ecotours
Fitness center
Free bicycle rentals
Full-service spa
Hiking/biking trails
Kayaking
Mini golf
Sauna
Segway rentals/tours
Snorkeling
Spa tub
Steam room
Yoga classes

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
DVD player
Free children's club
Free theme park shuttle
Laundry facilities
Mini golf
Sofa bed

Conveniences

ATM/banking services
Ballroom
Elevator
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room

Outdoors

Beach cabanas (surcharge)
Beach loungers
Garden
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace

Spa

Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massage - hot stone
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Sofa bed double

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower

Entertainment

42-inch flat-screen TV
DVD player
iPod dock
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Balcony

More

Connecting rooms available
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Kakao beach area is included for Vacation Club Members only.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hacienda Tres Rios All Inclusive Playa del Carmen
  • Hacienda Tres s Nature Park I
  • Hacienda Tres Rios Playa del Carmen
  • Hacienda Tres Rios
  • Hacienda Tres Rios Hotel Playa Del Carmen
  • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
All reviews

Frequently asked questions

Guest reviews

4.0

Very Good

5 - Excellent
189
4 - Good
136
3 - Okay
59
2 - Mediocre
32
1 - Poor
23
4.5
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

2/5

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 4 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Great friendly service in every single department. From housekeeping, servers at pools, restaurants, tour guides , all of them amazing. Will definitely be coming back. The value for my money was super impressive.

      Stayed 7 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      We went with our 2 kids (4,7).. we had a great time. Everything was clean and staff was generally friendly and nice. It is a decent size but not too big like a lot of resorts.

      Stayed 6 nights in Mar 2020

      5/5 Excellent

        This traveler didn’t leave comments with their review
        Stayed 4 nights in Mar 2020