Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive
4.5 star property
7.6 out of 10 Good
7.6/10 Good
Popular amenities
Pool
Hot Tub
Breakfast included
All inclusive
Parking included
Free WiFi
Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760
Explore the area
Tres Rios Ecopark1 min walk
El Camaleón Mayakoba Golf Course10 min drive
Playa Xcalacoco14 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)42 min drive
Room options
About this area
Playa del Carmen
This aparthotel is located on a private beach and in a walkable area with good airport proximity. Central Square and Puerto Morelos Town Square are notable landmarks, and the area's natural beauty can be seen at Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as scuba diving.
Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive
4.5-star aparthotel with pools, private beach, full-service spa
Catch some rays on this aparthotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. The apartment provides a sofa bed and a coffee/tea maker, plus free WiFi and a flat-screen TV with satellite channels. Thoughtful touches include free minibar items and bathrobes, and also available are a furnished balcony and an iPod dock.
This aparthotel offers 257 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies. Accommodations are furnished with double sofa beds. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
All inclusive details
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Snorkeling
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Property is kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Beach
On a private white sand beach
Beach cabanas (surcharge)
Beach loungers
Beach towels
Pool/Spa
2 outdoor pools
Aromatherapy
Facials
Full-service spa
Hot stone massages
Manicures/pedicures
Pool loungers
Pool umbrellas
Reflexology
Sauna
Spa tub
Steam room
Internet
Free WiFi
Parking and transportation
Free theme park shuttle
Free self parking on site
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Restaurants on site
Casa Las Islas
Hacienda Grill
Il Forno
Kotori
Porto Bello
Food and drink
Coffee/tea maker
Dining
Free buffet breakfast available daily
2 poolside bars
24-hour room service
3 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
Free stocked minibar
Bedrooms
Bedsheets provided
Double sofa bed
Bathroom
1 bathroom
Bathrobes
Free toiletries
Hair dryer
Shower only
Entertainment
42-inch flat-screen TV with satellite channels
DVD player
iPod dock
Outdoor areas
Furnished balcony
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting room
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 31.12 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kakao beach area is included for Vacation Club Members only.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hacienda Tres Rios All Inclusive Playa del Carmen
Hacienda Tres s Nature Park I
Hacienda Tres Rios Playa del Carmen
Hacienda Tres Rios
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Hacienda Tres Rios Resort Spa Nature Park – All Inclusive
Frequently asked questions
Does Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive on Jun 26, 2023 start from $296.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
Self parking is free at this property.
What time is check-in at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
Check-in is from 3 PM - midnight.
What time is check-out at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
Check-out is at 11 AM.
Are there all-inclusive benefits at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.
Where is Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive located?
Nestled on the beach, this Playa del Carmen aparthotel is within 9 mi (15 km) of Maroma Beach, Gran Coyote Golf, and Quinta Avenida. Plaza Las Americas and Mamitas Beach are also within 12 mi (20 km).
Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive Reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 278 out of 668 reviews" "
10 - Excellent
278
" "10 - Excellent 42%
Rating 8 - Good. 181 out of 668 reviews" "
8 - Good
181
" "8 - Good 27%
Rating 6 - Okay. 87 out of 668 reviews" "
6 - Okay
87
" "6 - Okay 13%
Rating 4 - Poor. 64 out of 668 reviews" "
4 - Poor
64
" "4 - Poor 10%
Rating 2 - Terrible. 58 out of 668 reviews" "
2 - Terrible
58
" "2 - Terrible 9%
8.8/10
Cleanliness
8.2/10
Staff & service
7.7/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Avedon
Traveled with family and small children, Traveled with family
The staff was very friendly. There were avtivities to do at the hotel every day. There was a wide variety of food to choose from. Recommend the asian restaurant.
This resort is the best one I ever stay in Cancun area! The food is amazing! If you like seafood you are going to enjoy a lot! I can’t wait to go back to this resort again!
The staff was very attentive to your needs. Property was well maintained. Food was excellent and lots to do. Most activities were included in your stay. Loved the nightly entertainment.
Traveled with family and small children, Traveled with partner, Traveled with family
Feb 9, 2023
Disliked: Amenities
There was poor communication. They made any request difficult. Gave us different prices for transportation. Or wouldn’t provide us transportation. The resort closed down at 11pm, if you wanted to hang out later then that was not feasible. Pool services were only from 11am-6pm. They wouldn’t let us use the resort amenities until after 11am. The fresh juices were powder base. The main beach was dirty, if you wanted to get to the nicer side of their beach property you have to be exclusive members. And you have to arrange your own transportation.
Gustavo
2/10 Terrible
Evelyn
Traveled with family and small children, Traveled with family