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Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Photo gallery for Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Exterior
Aerial view
Free minibar, in-room safe, blackout drapes, iron/ironing board
Free minibar, in-room safe, blackout drapes, iron/ironing board
Buffet

Overview of Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

4.5 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi
Map
Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760

Explore the area

  • Popular LocationTres Rios Ecopark1 min walk
  • Popular LocationEl Camaleón Mayakoba Golf Course10 min drive
  • Popular LocationPlaya Xcalacoco14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Room options

About this area

Playa del Carmen

This aparthotel is located on a private beach and in a walkable area with good airport proximity. Central Square and Puerto Morelos Town Square are notable landmarks, and the area's natural beauty can be seen at Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guideOpens in a new window
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Map

What's nearby

  • Tres Rios Ecopark - 1 min walk
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Gran Coyote Golf - 11 min drive
  • Maroma Beach - 12 min drive
  • Playa Xcalacoco - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Beach Bar - 12 min drive
  • El Alebrije Ristoranté
  • Grill - 11 min drive
  • Festival - 11 min drive
  • Black & White - 11 min drive

About this property

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

4.5-star aparthotel with pools, private beach, full-service spa
Catch some rays on this aparthotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. The apartment provides a sofa bed and a coffee/tea maker, plus free WiFi and a flat-screen TV with satellite channels. Thoughtful touches include free minibar items and bathrobes, and also available are a furnished balcony and an iPod dock.
This aparthotel offers 257 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies. Accommodations are furnished with double sofa beds. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Property is kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Beach

  • On a private white sand beach
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club

Restaurants on site

  • Casa Las Islas
  • Hacienda Grill
  • Il Forno
  • Kotori
  • Porto Bello

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily
  • 2 poolside bars
  • 24-hour room service
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Free stocked minibar

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower only

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Beach volleyball on site
  • Beach yoga on site
  • Billiards/pool table on site
  • Children's pool on site
  • Ecotours on site
  • Free bicycle rentals on site
  • Free children's club on site
  • Gym on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Mini golf on site
  • Segway rentals/tours on site
  • Snorkeling on site
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 257 rooms
  • 4 floors
  • 5 buildings
  • Access via exterior corridors
  • Ballroom
  • Connecting units available
  • Ecotours
  • Free bicycle rentals
  • Garden

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kakao beach area is included for Vacation Club Members only.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Tres Rios All Inclusive Playa del Carmen
Hacienda Tres s Nature Park I
Hacienda Tres Rios Playa del Carmen
Hacienda Tres Rios
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Hacienda Tres Rios Resort Spa Nature Park – All Inclusive

Frequently asked questions

Does Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive on Jun 26, 2023 start from $296.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

Self parking is free at this property.

What time is check-in at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

Check-in is from 3 PM - midnight.

What time is check-out at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 9 mi (15 km) of Maroma Beach, Gran Coyote Golf, and Quinta Avenida. Plaza Las Americas and Mamitas Beach are also within 12 mi (20 km).

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive Reviews

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 668 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 181 out of 668 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 87 out of 668 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 64 out of 668 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 58 out of 668 reviews" "
" "2 - Terrible 9%

8.8/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Avedon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. There were avtivities to do at the hotel every day. There was a wide variety of food to choose from. Recommend the asian restaurant.
Stayed 4 nights in May 2023

2/10 Terrible

sergio

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Germana, nashua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is the best one I ever stay in Cancun area! The food is amazing! If you like seafood you are going to enjoy a lot! I can’t wait to go back to this resort again!
Stayed 6 nights in Apr 2023

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive to your needs. Property was well maintained. Food was excellent and lots to do. Most activities were included in your stay. Loved the nightly entertainment.
Stayed 7 nights in Mar 2023

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
The staff were incredible!! Our family and a group of 8 had an awesome time! Would recommend for a family.
Stayed 7 nights in Mar 2023

10/10 Excellent

Bronwyn Hope

Liked: Amenities, property conditions & facilities
Stayed 14 nights in Jan 2023

4/10 Poor

Gustavo

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities
There was poor communication. They made any request difficult. Gave us different prices for transportation. Or wouldn’t provide us transportation. The resort closed down at 11pm, if you wanted to hang out later then that was not feasible. Pool services were only from 11am-6pm. They wouldn’t let us use the resort amenities until after 11am. The fresh juices were powder base. The main beach was dirty, if you wanted to get to the nicer side of their beach property you have to be exclusive members. And you have to arrange your own transportation.

2/10 Terrible

Evelyn

Traveled with family and small children, Traveled with family