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Expedia Verified Reviews
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3.9 of 5 guest rating
Room type Options Nightly price Book
Junior Suite Mangrove View With Balcony
645 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types

Get an overview of this hotel
4.5-star property with pools, private beach, full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Smoke-free property

Location

Nestled on the beach, this Playa del Carmen property is within 9 mi (15 km) of Maroma Beach, Grand Coral Golf Riviera Maya, and Quinta Avenida. Plaza Las Americas and Mamitas Beach Club are also within 9 mi (15 km).

Resort Features

Catch some rays on Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.

Room Amenities

All 257 rooms feature thoughtful touches like free minibar items and bathrobes, along with conveniences such as sofa beds and coffee makers. Free WiFi and furnished balconies are standard, as are flat-screen TVs with satellite channels.

Languages Spoken

  • English

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Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Carretera Cancún-Tulum, Km. 54, Playa del Carmen, QROO 77760

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Volleyball included
  • Childcare not included
  • Soccer (football) included
  • Motorized water sports not included
  • All available beverages included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Miniature golf included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • All food and beverages included
  • Minibar (all beverages included)
  • Onsite live performances included
  • All non-motorized water sports included
  • Snorkeling included

Hotel Amenities

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a spa tub. Onsite self parking is complimentary.

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive is a smoke-free property.

  • Beach bar
  • Number of outdoor pools - 2
  • Free theme park shuttle
  • Elevator/lift
  • Number of bars/lounges - 3
  • Fitness facilities
  • Number of poolside bars - 2
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Billiards or pool table
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Tours/ticket assistance
  • Coffee shop or café
  • Beach sun loungers
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Smoke-free property
  • Children's pool
  • On private beach
  • Spa services on site
  • Terrace
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 6
  • Concierge services
  • Gift shops or newsstand
  • Ballroom
  • Pool umbrellas
  • Beach towels
  • Spa tub
  • Total number of rooms - 257
  • One meeting room
  • Number of floors - 4
  • Number of buildings/towers - 5
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Free theme park shuttle
  • Babysitting or childcare (surcharge)
  • Miniature golf on site
  • Sofa bed
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive offers 257 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Furnished balcony
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Sofa bed size double
  • Phone
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • DVD player
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Shower only
  • Sofa bed
  • iPod docking station
  • Wheelchair accessible
  • Balcony
  • Minibar (stocked, free items)

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Casa Las Islas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Porto Bello - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Kotori - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

Hacienda Grill - This poolside restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Open daily.

Il Forno - This poolside restaurant specializes in Italian cuisine and serves brunch and lunch. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Beach yoga on site
  • Free bicycles on site
  • Miniature golf on site
  • Segway rental/tour on site
  • Hiking/biking trails on site
  • Beach volleyball on site
  • Kayaking on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 21

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Kakao beach area is included for Vacation Club Members only. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Hotel Names

  • Hacienda Tres Rios All Inclusive Playa del Carmen
  • Hacienda Tres s Nature Park I
  • Hacienda Tres Rios Playa del Carmen
  • Hacienda Tres Rios
  • Hacienda Tres Rios Hotel Playa Del Carmen
  • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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